Larondra Ingram
Louisville,KY
Summary
Responsible patient care coordinator enthusiastic about supporting best practices in hospital operations, compliance and healthcare management. Demonstrated strengths in multi-area management, quality assurance and service. Resourceful professional and collaborative team player.
Overview
8
8
years of professional experience
Work History
Patient Care Coordinator
Theracom
Louisville, KY
09.2020 - Current
- Liaised effectively with patients, doctors and staff members, assessing medical charts and promoting high level of communication and interaction.
- Gathered patient data and monitored patient progress at during therapy stages.
Certified Pharmacy Technician
Park Duvalle Community Health Center
Louisville, KY
12.2016 - 12.2020
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
- Received, reviewed, dispensed and labeled over [Number] prescriptions daily.
Patient Care Coordinator
Pioneer
Louisville, KY
12.2019 - 09.2020
- Submitted various medication requests electronically.
- Planned, integrated and maintained quality care systems and standards, which resulted in creating and improving medical protocols and guidelines.
Education
Diploma Pharmacy Technician - Pharmacology
National College of Business And Tech-Lexington
Lexington, KY05.2009
High School Diploma -
Fairdale High School
Fairdale, KY05.2000
Skills
- Insurance practices
- Patient relations
- Interdepartmental collaboration
- Claims processing
- Pharmacy operations
- Proper labeling procedures
- Ordering and stocking medications
- Resolving customer issues
- Insurance Verification
- FDA compliance
- Insurance billing
- Workflow Optimization
- Quality assurance and control
- Performance metrics
- Health information systems
- Accreditation support
- Quality assurance controls
Timeline
Patient Care Coordinator
Theracom
09.2020 - Current
Patient Care Coordinator
Pioneer
12.2019 - 09.2020
Certified Pharmacy Technician
Park Duvalle Community Health Center
12.2016 - 12.2020
Diploma Pharmacy Technician - Pharmacology
National College of Business And Tech-Lexington
High School Diploma -
Fairdale High School
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