Larrineesha Mitchell

• Responded to telephone inquiries and complaints following standard operating procedures.
• Built positive relationships with customers by demonstrating empathy and understanding their needs.
• Demonstrated excellent customer service skills by promptly responding to inquiries and resolving customer issues.
• Addressed customers courteously using suitable methods and problem-solving skills.
• Developed strong communication skills while interacting with customers from diverse backgrounds.
• Handled customer escalations in a timely and professional manner.
• Utilized active listening techniques to identify customer needs and provide appropriate solutions or services.

• Improved order accuracy by meticulously reviewing and verifying customer information before processing.
• Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
• Streamlined order fulfillment process, implementing a prioritization system to ensure timely deliveries.
• Succeeded in meeting daily targets consistently, demonstrating reliability and commitment to excellence in performance.
• Utilized advanced software tools for tracking orders, enabling seamless communication between departments and improved overall workflow.
• Ensured customer satisfaction with accurate order assembly, addressing any discrepancies promptly and professionally.
• Printed labels, packaged boxes, and loaded into outbound containers.
• Pulled orders quickly to maintain demanding productivity goals.
• Followed orders precisely for correct items, sizes and quantities.
• Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
• Reviewed order slips, picked products and staged merchandize to be shipped.

• Picked medication, medical equipment utilizing a RF gun to successfully pick orders.

• Collaborated with team members to ensure timely completion of orders during peak demand periods.
• Reduced order processing time with the use of RF scanning equipment and inventory management software.
• Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
• Optimized order fulfillment processes by regularly communicating with supervisors on any process improvements or issues encountered during daily tasks.
• Performed proper lifting and handling techniques to maintain safe working environment.
• Contributed to overall warehouse efficiency by assisting in other areas such as receiving, stocking, or shipping when required.
• Enhanced customer satisfaction levels by consistently maintaining high standards of accuracy in fulfilling orders.
• Ensured proper labeling and packaging of products, adhering to company standards and minimizing potential damages during transport.
• Expedited urgent orders through prioritized picking strategies while maintaining accuracy standards.
• Maintained strong working relationships with coworkers, contributing to a positive and supportive team environment within the warehouse.
• Demonstrated versatility within the warehouse workforce by cross-training in multiple roles beyond order picking responsibilities.