Results-driven sales consultant with proven skills in customer relationship management and persuasive communication. Demonstrated ability to nurture leads and enhance sales strategies to drive customer satisfaction. USN Veteran familiar Military needs.
Overview
6
6
years of professional experience
Work History
Sales Consultant
Pohanka Hyundai of Fredericksburg
Fredericksburg, VA
10.2024 - Current
Engaged customers by providing detailed product information and addressing inquiries.
Assisted in developing sales strategies to enhance customer satisfaction and retention.
Demonstrated vehicles to prospective buyers, highlighting features and benefits effectively.
Collaborated with team members to ensure a seamless sales process and improve overall efficiency.
Utilized CRM software to track leads, manage customer relationships, and follow up on prospects.
Followed up with existing customers to provide additional support and address concerns.
Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
Triple 30 every day. 30 phone calls, 30 emails, 30 texts, and at least 6 videos to active prospects
Finance Manager
Purvis Ford Inc.
Fredericksburg, VA
07.2021 - 10.2024
Averaged $1,600 per copy
Developed comprehensive financial reports to support strategic decision-making processes.
Utilized CDK, CUDL, and Route One for deal structure.
Maintained relationships with several financial institutions to assure best possible outcomes for subprime and prime deals.
Sold EASYCARE products such as Resistall, Extended Warranties, etc.
Sales Consultant
Pohanka Hyundai of Fredericksburg
Fredericksburg, VA
08.2020 - 05.2021
Participated in training sessions to stay updated on product knowledge and industry developments.
Provided feedback on inventory needs based on customer preferences and sales patterns.
Provided sales and customer service assistance to walk-in traffic
Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
CRM (Eleads, DriveCentric)
Triple 30 everyday. 30 phone calls, 30 emails, 30 texts, and at least 6 videos to active prospects.
Education
High School Diploma -
Osage High School
Osage Beach, Missouri
05.2001
Skills
Time management
Customer relationship management
CRM proficiency
Objection handling
Persuasive communication
Trade-in evaluations
Test drive facilitation
Resilience under pressure
Strong negotiation skills
Goal-oriented mindset
Product knowledge expertise
Lease negotiations
Friendly and enthusiastic
Negotiations strength
Accomplishments
Top Salesman of the year at Pohanka Hyundai every year I've been here. 18+ cars a month consistantly.