Experienced administrative professional with a background in healthcare operations and office coordination. Skilled in managing records, supporting daily workflows, and ensuring accurate, timely communication across teams. Known for strong organizational skills, attention to detail, and the ability to keep operations running efficiently in fast-paced environments.
Overview
15
15
years of professional experience
Work History
Medical Records Technician
Huntsville Hospital for Women and Children
Huntsville, AL
08.2017 - Current
Organized high-volume records to ensure accuracy, confidentiality, and efficient retrieval
Perform detailed data entry, document processing, and electronic file management
Manage multiple programs, manage deadlines and maintain accurate documentation.
Coordinated with departments to support daily operations and resolve issues promptly
Maintain structured filing systems to improve workflow efficiency and accessibility
Trained and mentored new staff on procedures and best practices to enhance team proficiency
Support front office functions including phone communication, visitor assistance, and general administrative tasks
Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
Key Accomplishments:
Received Imaging Employee of the Year in November 2020
Received Every Day Heroes Award in May 2022
Received Excellent Customer Service Certificate in June 2022
Radiology Tech Assistant
Huntsville Hospital for Women and Children
05.2017 - 08.2017
Provided compassionate care to patients by transporting them to procedures, answering questions and preparing them for imaging procedures.
Assisted in patient preparation for radiographic procedures, ensuring comfort and safety.
Provide assistance to the radiologic technologist with duties like film processing and communicates with other members of the health care team to coordinate patient care.
Maintained and sterilized radiology equipment to uphold infection control standards.
Crew Galley Supervisor
U.S. Space and Rocket Center
Huntsville, AL
12.2014 - 05.2017
Participated in recruitment and selection process for new hires.
Conducted performance evaluations, providing constructive feedback to promote employee growth.
Efficiently and compassionately handled customer issues and concerns.
Mentored team members, fostering skill development and promoting a collaborative work environment.
Supervised daily operations, ensuring adherence to safety protocols and operational standards.
Performed office work such as filing, spreadsheets on Excel, and daily operations.
Increased chaperone satisfaction through exceptional job performance and word of mouth.
Key Accomplishments:
Received 1st Spotlight Award for excellent job performance
Crew Galley Team Member
U.S. Space and Rocket Center
Huntsville, AL
03.2011 - 12.2014
Provided excellent customer service.
Maintain cleanliness and effective service in a fast-paced environment.
Serve 600-1000 space campers daily; three meals a day.
Developed and implemented cleaning schedules, improving workflow consistency across shifts.
Maintained cash drawer accuracy through diligent balancing procedures and reconciliation practices.