LaShanda Thomas
Meraux,LA
Summary
Experienced sales merchandiser and retail manager with a proven track record in large-scale, national retail. Effective communicator and leader, skilled at driving teams to achieve sales targets. Demonstrates strong leadership abilities that consistently deliver exceptional results and foster collaboration in the workplace.
Overview
10
10
years of professional experience
Work History
Mail Carrier
United States Post Office
03.2024 - Current
- Completed large-volume seasonal deliveries such as tax documents, holiday packages and election materials on time to meet strict deadlines.
- Enhanced customer satisfaction with timely and accurate mail delivery to both residential and commercial addresses.
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
- Improved mail delivery efficiency by accurately sorting and organizing mail for efficient distribution.
- Ensured the security of mailboxes by diligently locking them after deliveries to protect customers'' personal information and prevent theft.
- Proactively communicated route changes or potential delays due to construction or road closures with supervisors for alternative planning purposes.
- Displayed professionalism when interacting with customers at their homes or businesses while delivering their mail promptly and courteously every day.
- Kept mail delivery records to track delivered and undelivered items and identify delivery issues.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Directly interacted with customers to deliver mail, packages, and ordered goods.
Master Main Banker
Treasure Chest Casino
08.2023 - Current
- Contributed to the overall success of the casino''s financial department through diligent attention to detail and strong work ethic.
- Managed large sums of money efficiently, reducing the risk of loss or discrepancies in accounting records.
- Oversaw the distribution of funds to various casino departments, ensuring smooth operations across all gaming areas.
- Maintained a balanced main bank by conducting daily audits and reconciliations.
- Reduced potential for errors in transaction processing by double-checking calculations and records before submitting them for final approval.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Counted, verified and handled bank deposits and armored car transactions.
- Managed cash inventory, ensuring accurate balancing of the vault and individual teller drawers daily.
Manager
Walgreens
02.2023 - 11.2023
- Cultivated strong business relationships with customers to drive sales
- Delegated task to a staff of 10 or more with an emphasis on maintaining structure in the work environment
- Administered daily operations to ensure policies were adhered to by staff
- Successfully increased employee retention by creating positive work environment
- Made bank deposits, change orders and completed daily sales reports
General Manager
MCMXII (1912)
08.2022 - 02.2023
- Set and maintain high standards for quality high-end beverage services
- Plan, coordinate and manage large private functions
- Maintained inventory and supervised setup of all food and beverage services
- Enforced health codes and fire/safety code compliance
- Arranged and hosted meeting between promoters, potential clients and business managers
- Scheduled and coordinated deliveries and catering with a priority on quality and order accuracy
- Maintained budget and payroll duties
- Supervised all employees, ensuring efficiency, appearance and professionalism
Deli Manager
Rouses Supermarkets
09.2014 - 08.2022
- Successfully managed a team of ten or more, delegating tasks and specific goals to staff members
- Directed departmental alignment on strategies to create strong sales
- Responsible for monitoring the daily operations of the deli
- Supervising food orders and services
- Maintaining stock and inventory
- Plan and administer catering services for large events
- (JazzFest, French Quarter Festival Essence Fest)
- Controlling labor rates and improving staff efficiency
Education
Delgado Community College
08.2006
Skills
- Staff training and development
- Cash handling
- Work Scheduling
- Customer complaint resolution
- Sales Management
- Executive team leadership
- Inventory control
- Inventory intake
- Accounts payable verification
Timeline
Mail Carrier
United States Post Office
03.2024 - Current
Master Main Banker
Treasure Chest Casino
08.2023 - Current
Manager
Walgreens
02.2023 - 11.2023
General Manager
MCMXII (1912)
08.2022 - 02.2023
Deli Manager
Rouses Supermarkets
09.2014 - 08.2022
Delgado Community College
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