Lashon Willis
Norfolk,VA
Summary
Responsive team leader with strong Military background combined with motivational and encouraging style. Talented trainer, problem-solver and planner takes on routine and complex job functions to promote business success. Well-organized and proactive retail professional with good communication skills and positive attitude.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Department Supervisor
The Home Depot Store 4614
Virginia Beach, VA
03.2023 - Current
- Directed and supervised staff performance.
- Worked closely with sales associates to complete tasks.
- Conducted performance reviews for staff members.
- Investigated potential problems or discrepancies reported by team members.
- Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
- Managed inventory levels of supplies required for daily operations.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Participated in weekly meetings with senior leadership teams to discuss progress.
- Performed opening and closing duties as part of management team and handled cash management.
- Monitored sales performance through analysis of sales reports and comparison shopping.
- Analyzed data to identify areas of improvement within the department.
- Collaborated with company departments to guarantee cohesive branding and strategic product placement.
- Enforced safety rules and other policies to protect employees and minimize company liability.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assisted with customer requests and answered questions to improve satisfaction.
- Recognized by management for providing exceptional customer service.
Associate
The Home Depot Store 4614
Virginia Beach, VA
12.2021 - Current
- Conducted inventory checks to ensure accuracy of shelf stock.
- Organized store by returning merchandise to proper areas and restocked displays.
- Built and maintained relationships with peers and upper management to drive team success.
- Answered customer questions and provided store information.
- Maintained an up-to-date knowledge of store promotions, specials, events.
- Assisted customers with selecting items and answering questions about products.
- Answered store and merchandise questions and led customers to wanted items.
Ammunition Supply Technician
United States Marine Corps
Camp Lejeune, NC
07.2013 - 07.2017
- Used technical expertise and sound military judgment to learn and perform complex procedures.
- Ensured that all safety protocols were followed when handling hazardous materials such as explosives or propellants.
- Managed and monitored ammunition supplies and other inventoried materials in storage.
- Responsible for loading and unloading munitions from aircrafts or other carriers.
- Trained personnel on how to safely handle, transport, and store explosives or other hazardous materials.
- Recorded shipment data for reporting, accounting or recordkeeping purposes.
- Performed daily inventory of ammunition, explosives and related materials.
- Provided in-depth coaching and training to personnel with prompting to productively accomplish daily tasks and responsibilities.
- Maintained accountability records for ammunition, explosives and related components.
- Prepared shipping documents for outgoing ammunition shipments according to applicable regulations.
- Operated material handling equipment such as forklifts, cranes and hoists when necessary.
- Promoted overall safety by ensuring ammunition personnel received proper training.
Education
High School Diploma -
Landstown High School
Virginia Beach, VA06-2013
Skills
- Stock Management
- Process and Procedure Development
- Growth Planning
- POS Systems Operations
- Staff Supervision
- Recovery Management
- Problem Resolution
- Customer Relations
- Leadership Skills
- Customer Service
- Problem-Solving
Accomplishments
- Section Leader/Department Supervisor
- Platoon Sergeant (Management Equivalency)
- Multiple Military Medals
Certification
- Microsoft Programs Certification
- Home Depot Lift Equipment Operator and Trainer (all equipment)
- Military Lift Equipment and Heavy Equipment Operator
References
References available upon request.
Timeline
Department Supervisor
The Home Depot Store 4614
03.2023 - Current
Associate
The Home Depot Store 4614
12.2021 - Current
Ammunition Supply Technician
United States Marine Corps
07.2013 - 07.2017
High School Diploma -
Landstown High School