Latasha Gates
Atlanta,GA
Summary
Proactive professional with strong time management and organizational skills, ready to contribute to company growth in entry-level roles. Quick learner with a solid work ethic and effective communication abilities, dedicated to supporting team objectives and enhancing operational efficiency.
Overview
1
1
Certification
16
16
years of professional experience
Work History
Tax Preparer
H&R Block
Atlanta, Ga
09.2023 - 04.2025
- Utilized tax software to efficiently process returns and identify potential deductions and credits for clients.
- Advised clients on the best strategies for filing their taxes efficiently and legally.
- Reviewed financial documents to ensure accuracy and compliance with tax laws.
- Utilized tax preparation software to streamline filing processes efficiently.
- Conducted quality checks on submitted returns to identify potential errors.
- Communicated effectively with clients to address questions and concerns promptly.
- Filed electronically through approved software programs.
Document Control Specialist
Char-Grill
Atlanta, Ga
08.2021 - 06.2023
- Ensured that documents met all quality requirements before being released for distribution or use.
- Monitored progress of projects to ensure timely completion of documentation tasks.
- Created periodic status updates related to document control activities and provided feedback to project teams.
- Managed document processes through scanning, filing and transmitting while following all standard procedures.
- Uploaded documents to control sites, tracked transmittals and coordinated revisions.
- Utilized document control database system to allow for better tracking and revision identification.
- Responded quickly to requests from internal customers regarding the status of their documents or projects.
- Identified errors and suggested appropriate edits.
Shift Manager
McDonald's
Atlanta, Ga
10.2015 - 04.2021
- Scheduled staff shifts to optimize workforce management during peak hours.
- Trained and developed team members in customer service and food preparation.
- Handled customer complaints and resolved issues promptly for satisfaction.
- Coached employees on interactions with customers to drive exceptional service.
- Ensured compliance with health and safety regulations in food handling practices.
- Enforced safety standards throughout the store including proper use of equipment.
- Inspected work areas regularly for cleanliness and organization standards.
- Managed daily cash intake by counting out registers and tabulating profits.
binder/fulfillment helper
Sull Graphics
Atlanta, Ga
05.2014 - 07.2015
- Developed and maintained binder filing systems to ensure quick retrieval of documents.
- Inspected finished products, bound and unbound items to identify defects or quality issues.
- Examined stitched, collated and bound product samples for imperfect bindings, ink spots and torn pages.
- Printed out documents from the company's database to include in the binders.
Shipping and Receiving Clerk
thirft book
atlanta , ga
03.2009 - 05.2014
- Received incoming shipments, verifying quantity and quality of items against purchase orders.
- Processed incoming shipments and verified contents against packing lists.
- Processed outbound shipments, including packing and labeling products for delivery.
- Prepared packages for shipping and determined most economical shipping methods.
- Organized deliveries by sorting and stocking receivables
Education
High school diploma -
GA05-2003
Skills
- Customer service
- Data gathering
- Microsoft
- Excel
- Word
- Zoom
- Time management
- Scheduling
- Team management
- Shipping and receiving
- Packaging and picking
- Safety compliance
- Dependability
- Teamwork
- Communication skills
- Multi-line telephone systems
Certification
ServSafe Certification, Atlanta, GA, Food Safety, 12/2023, 12/2028
Timeline
Tax Preparer
H&R Block
09.2023 - 04.2025
Document Control Specialist
Char-Grill
08.2021 - 06.2023
Shift Manager
McDonald's
10.2015 - 04.2021
binder/fulfillment helper
Sull Graphics
05.2014 - 07.2015
Shipping and Receiving Clerk
thirft book
03.2009 - 05.2014