Latasia Morgan
Detroit,MI
Summary
I am a Dynamic and results-driven professional individual with a strong background in customer service at Burger King. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in cash handling and multitasking, consistently improving service efficiency while maintaining a clean and welcoming environment. Committed to delivering exceptional experiences and fostering customer loyalty.
Overview
1
1
year of professional experience
Work History
Crew Member
Burger King
06.2022 - 01.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Sales Associate
Unique Lady
11.2021 - 04.2022
- Maintained organized racks and shelves to enhance store aesthetics and promote merchandise.
- Processed cash transactions accurately, adhering to company cash handling policies.
- Cultivated customer relationships to drive repeat business.
- Managed returns, exchanges, and refunds in compliance with store policy.
- Prepared merchandise for sales floor through pricing and tagging.
- Assisted customers in locating products and checked store system for inventory across locations.
Education
Education
Detroit Service Learning Academy
21605 W Seven Mile Rd., Detroit, MI 4821906.2023
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Cash handling
- Attention to detail
- Customer engagement
- Self-discipline
- Interactive communication skills
- Flexible schedule
- Safety awareness
- Initiative and Self-motivation
- Basic math
- Verbal and written communication
- Leadership qualities
- Heavy lifting
- Learning agility
- Store opening and closing
- Hospitality service expertise
- Complex Problem-solving
- Visual communication
- Inventory restocking
- Performance improvement
- Menu memorization
- Telephone etiquette
- Positive company representation
- Health code compliance
- Assertiveness
- Equipment maintenance
Timeline
Crew Member
Burger King
06.2022 - 01.2023
Sales Associate
Unique Lady
11.2021 - 04.2022
Education
Detroit Service Learning Academy
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