Latoya Bianco-Campbell
Snellville,Georgia
Summary
Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects.
Overview
16
16
years of professional experience
Work History
Dispatcher
Comcast
04.2008 - 10.2023
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
- Maintained updated and detailed records of calls in physical and electronic database.
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Oversaw route and condition of field units to manage daily schedule and maintain organized shifts.
- Monitored vehicle locations to coordinate timely arrivals.
- Facilitated communications between customers and field personnel to answer questions or resolve concerns.
- Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
Education
Bachelor of Science - Radiologic Technology
Gwinnett Technical College
Lawrenceville, GA08.2025
High School Diploma -
Gwinnett Technical College
Lawrenceville, GA11.2023
Skills
- Data Entry
- Dispatch Coordination
- Schedule Management
- Database Management
- Route Navigation
- Work Order Management
- Routing Orders
- Dispatching Procedures
Timeline
Dispatcher
Comcast
04.2008 - 10.2023
Bachelor of Science - Radiologic Technology
Gwinnett Technical College
High School Diploma -
Gwinnett Technical College
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