LaToya Curry
18535 Paddys Creek Trail. Katy,TX
Summary
Motivated eligibility specialist with experience successfully managing and monitoring eligibility information for over 600 members and groups. Highly skilled at facilitating program approval or denial through qualifications assessment, fact checking and record keeping. Confident and committed to promoting positive customer outcomes through dynamic communication and exemplary engagement skills.
Overview
15
15
years of professional experience
Work History
Eligibility Specialist
Equus Workforce Solutions
Houston , TX
2023.10 - Current
- Expertly assesses eligibility criteria in alignment with local, state, and federal guidelines, ensuring optimal allocation of program resources.
- Thoroughly gathers and validates necessary documentation, meticulously entering data as mandated.
- Ensures comprehensive exploration of all funding avenues, meticulously updating case files accordingly.
- Vigilantly monitors project finances, guaranteeing the availability of funds for seamless service provision.
- Documents counselor assessments regarding applicant eligibility for childcare programs, clearly indicating status as complete, pending, or denied.
- Collaborates closely with local schools, teenage mothers, and child protective services to facilitate access to childcare financial assistance.
Eligibility Specialist
Michigan Department Of Health And Human Services
2011.05 - 2022.11
- Reviewed applications for different aid programs and determined which qualification criteria for individuals.
- Managed processing of financial assistance and food stamp benefits applications.
- Scheduled appointments with applicants to gather information and explain benefits processes.
- Assessed information gleaned from interviews, educational, and medical records, consultation with other professionals and diagnostic evaluations to identify clients' abilities, needs and eligibility for services.
- Developed extensive fact-checking and research skills by continuously reviewing different programs and options.
- Interviewed applicants and explained scope of different available benefits.
- Provided consulting services to over 150 individuals daily on various career-related issues and communicated with clients to determine needs and goals.
- Documented all communication with applicants and inputted information into system using Microsoft Excel.
Donor Center Technician
Talecris Plasma Center
2009.01 - 2011.05
- Maintained strict aseptic fields when collecting biological samples, minimizing staff and patient infection risks.
- Analyzed bodily fluids from donors with laboratory equipment and detected anomalies related to diseased states or acute injuries.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Education
Bachelor Degree - Human Services
Baker College
Flint, MIAssociate Degree - Social Sciences
Charles Stewart Mott Community College
Flint, MISkills
- Effective communication skills
- Written Communication
- Cultural Awareness
- Organization and Time Management
- Proficiency in Microsoft Excel
- Appointment Scheduling
- Program knowledge
- Decision Making
- Multitasking Abilities
- Training and Development
- Self-Motivated
- Recordkeeping and data input
- Application assessment
- Advocacy and Counseling
- Benefits Administration
- Social Services
- Documentation And Reporting
- Microsoft Office
Timeline
Eligibility Specialist
Equus Workforce Solutions
2023.10 - Current
Eligibility Specialist
Michigan Department Of Health And Human Services
2011.05 - 2022.11
Donor Center Technician
Talecris Plasma Center
2009.01 - 2011.05
Bachelor Degree - Human Services
Baker College
Associate Degree - Social Sciences
Charles Stewart Mott Community College
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