Latoya Mckenzie
Atmore,AL
Summary
Proven Scheduler with a track record of enhancing operational efficiency at Aya through meticulous schedule coordination and resource allocation. Leveraged computer skills and a strong work ethic to reduce scheduling conflicts by over 30%, significantly improving customer satisfaction. Specializes in critical thinking and schedule coordination, demonstrating a commitment to exceeding employer expectations.
Overview
9
9
years of professional experience
Work History
Scheduler
Aya
San Diego, CA
11.2024 - 11.2024
- Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
- Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
- Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
Schedule Coordinator
Chmmip
Pueblo, CO
06.2024 - 11.2024
- Streamlined internal communication, ensuring accurate and up-to-date schedule information for all team members.
- Managed last-minute schedule changes with minimal disruption to daily operations or customer service levels.
- Addressed any personnel concerns related to work schedules promptly, promoting a positive working environment for all staff members.
- Monitored employee attendance and punctuality, addressing issues promptly to maintain optimal staffing levels.
Schedule Assistant
Bryce Hospital
Tuscaloosa, AL
09.2022 - 06.2024
- Enhanced communication between departments by coordinating schedules and providing timely updates on upcoming events.
- Assisted in the recruitment process by helping coordinate interviews and candidate evaluations based on availability constraints.
- Developed customized reports for stakeholder review, highlighting key metrics related to scheduling performance and resource allocation.
- Supported company-wide initiatives by coordinating schedules for special events, training sessions or cultural activities.
Housekeeping / Laundry Supervisor
Robertsdale Rehab
Robertsdale, AL
09.2015 - 09.2022
- Developed comprehensive training program for new hires, resulting in faster integration into the team.
- Analyzed daily workload requirements and adjusted staffing levels accordingly leading to maximized efficiency.
- Ensured all employees adhered strictly to company policies regarding health, safety and hygiene standards within the workplace.
- Increased team productivity through effective delegation and supervision of tasks.
- Implemented inventory management system to ensure adequate supply of cleaning materials and equipment.
- Optimized scheduling of staff shifts to maintain optimal workflow during peak hours.
Education
Diploma -
Escambia County High School
Atmore, AL05.2002
Skills
- Computer skills
- Attention to detail
- Data entry
- Strong work ethic
- Critical thinking
- Customer service
- Schedule coordination
Timeline
Scheduler
Aya
11.2024 - 11.2024
Schedule Coordinator
Chmmip
06.2024 - 11.2024
Schedule Assistant
Bryce Hospital
09.2022 - 06.2024
Housekeeping / Laundry Supervisor
Robertsdale Rehab
09.2015 - 09.2022
Diploma -
Escambia County High School