Led closing team to ensure accurate financial reconciliation and compliance with operational standards.
Trained and mentored staff on best practices for cash handling and customer service excellence.
Implemented process improvements to enhance efficiency in checkout procedures and reduce wait times.
Collaborated with management to develop strategies for maximizing sales during peak hours.
Ensured all closing procedures were executed accurately, maintaining store integrity and security protocols.
Collaborated with cross-functional teams for seamless coordination of all aspects involved in the closing process.
Recognized for exceptional leadership skills by consistently receiving positive performance reviews from both peers and supervisors throughout tenure as Closing Team Lead.
Ensuring That me as well as other cashiers are meeting a credit card goals up selling at the cash wrap and delivering spectacular customer service.
Trained and mentored new cashiers, enhancing team performance and customer service.
Cashier
9 Months
Century 21 | 01.2017 - 10.2017
Responsible for customer service aspect of the store supply and customer knowledge of credit cards. Making sure that when the Customer leaves they've been giving great customer service and also very knowledgeable of a credit card.
Inventory specialist
2 Years 7 Months
Walmart Supercenter | 03.2013 - 10.2015
Selecting specialized placement for merchandise coming off delivery truck and merchandise that already in the store. Ensuring merchandise availability and location above all else.
Education
High School Diploma
South plantation | Plantation, Fl | 03.2008
High school diploma
- Culinary arts
McFatter Technical College and High School | Davie, FL | 04.2007