Laura Carroll
Office Administrator
Dedham,MA
Summary
Dynamic Office Administrative Assistant with proven expertise in document management and verbal communication, honed at Eversource Energy. Excelled in maintaining confidentiality and fostering customer relations, significantly enhancing interdepartmental efficiency. Skilled in database entry and scheduling, adept at creating a welcoming and efficient office environment.
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
2
2
years of professional experience
Work History
Office Administrative Assistant
Eversource Energy
02.2025 - 02.2027
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Facilitated smooth communication between departments, acting as a liaison to ensure prompt resolution of issues.
- Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
- Maintained inventory of office supplies and placed orders.
Education
Associate of Science - Accounting And Secretarial
Roxbury Community College
Boston, MA 05.2001 -
Skills
Document scanning
Accomplishments
- Data Entry - Reviewed and updated client correspondence files and scheduling database.
- Managed daily schedules and sales leads for 5 senior and junior loan officers.
Timeline
Office Administrative Assistant
Eversource Energy
02.2025 - 02.2027
Associate of Science - Accounting And Secretarial
Roxbury Community College
05.2001 -
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