Summary
Overview
Work History
Education
Skills
Timeline
Generic

Laura Creighton

Campbell Hall,NY

Summary

Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations.

Overview

Work History

Dental Receptionist

WL Dental P.A.
Clifton, NJ
2007 - 2013
  • Managed front desk operations including scheduling appointments, collecting payments.
  • Verified, updated and entered patient information into system.
  • Ensured that all HIPAA regulations were followed while handling confidential patient information.
  • Collected payments from patients in accordance with established policies and procedures.
  • Created a welcoming environment for patients by providing exceptional customer service at all times.

Medical Receptionist

Dr. Luis Bellotti
Fort Lee, NJ
2007 - 2014
  • Answered incoming calls, responding to inquiries from patients and other medical offices.
  • Checked patients in and out for appointments and collected co-payments.
  • Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Greeted and checked in patients, updating patient information in computer system.
  • Verified insurance coverage for appointments and collected co-payments as required.
  • Prepared charts for new patients, ensuring all necessary forms were completed correctly.

Home Maker

Self Employed Services
  • Completed day-to-day duties accurately and efficiently.
  • Organized teams, scheduled practices, and planned tournaments.

Education

Associate of Applied Science -

Bergen Community College
Paramus, NJ
01-2003

Skills

  • Data Entry
  • Payment Processing
  • Issue Resolution
  • Office Opening and Closing

Timeline

Dental Receptionist

WL Dental P.A.
2007 - 2013

Medical Receptionist

Dr. Luis Bellotti
2007 - 2014

Home Maker

Self Employed Services

Associate of Applied Science -

Bergen Community College

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Laura Creighton