Laura Graham
CFM Burger King
Fontana,CA
9
years of professional experience
Experienced store manager known for effective problem-solving and time management. Achievements include reducing waste through inventory control and fostering team performance through mentorship. Ready to leverage expertise in operations and customer service to contribute to organizational goals.
Work History
Catering Coordinator
5 Years 5 Months- Coordinated event logistics to ensure seamless execution of catering services.
- Developed and maintained relationships with vendors to secure high-quality supplies.
- Streamlined scheduling processes, optimizing staff allocations for events.
- Oversaw inventory management, ensuring timely replenishment of catering materials.
Store Manager
8 Years 7 Months- Managed daily operations, ensuring compliance with health and safety regulation.
- Implemented inventory control procedures, reducing waste and improving efficiency.
- Analyzed sales reports to identify trends and adjust strategies accordingly.
- Oversaw cash handling processes, ensuring accuracy in transactions and deposits.
- Coordinated team schedules, optimizing labor allocation during peak hours.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
- Analyzed sales data to identify trends and adjust inventory accordingly, preventing stockouts of popular items.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Education
GED
Skills
Customer service
Time management
Problem-solving
Reliable and responsible
Attention to detail
Multitasking
Collaboration and teamwork
Reliability
Team leadership
Timeline
Catering Coordinator
Jonh Scobo Catering
03.2021 - 2025Read More
Store Manager
CFM Burger King
02.2010 - 09.2018Read More
San Bernardino Adult School
GED
Read More