Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Laura Handel-Canci

Chicago,IL

Summary

Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage. Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

7
7
years of professional experience

Work History

Server

Boka Catering
Chicago , IL
02.2025 - Current
  • Educated guests on meals during by answering questions and bringing special orders.
  • Set up buffets with food presentation standards in mind, ensuring a visually appealing layout.
  • Collaborated with kitchen staff to deliver food smoothly, adapting service based on customer requests and kitchen readiness.

Front Desk Receptionist

Essa Dora Salon and Spa
08.2024 - 02.2025
  • Managed incoming and outgoing mail, courier services, faxes and other correspondence.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Received incoming calls and coordinated with staff to fulfill customer requests.

Waitress

Craft Eats and Drinks
01.2020 - 01.2022
  • Collaborated with team members to ensure smooth operations and timely service.
  • Provided exceptional customer service, resulting in high satisfaction ratings and repeat business.
  • Managed busy sections with accuracy and efficiency, serving multiple tables simultaneously.
  • Maintained a clean and organized workspace while adhering to food safety guidelines.

Hostess

Annie Gunns
01.2018 - 01.2020
  • Greeted and seated customers with a friendly attitude at a busy restaurant.
  • Managed reservations, answered phone calls, and accommodated special requests for guests.
  • Provided excellent customer service by resolving issues and maintaining a welcoming atmosphere.

Education

Bachelors - Psychology, social work

LOYOLA UNIVERSITY
01.2026

High School -

LAFAYETTE HIGH
01.2022

Skills

  • Customer Needs Assessment
  • Goal-Oriented
  • Retail Store Operations
  • Cash Handling
  • Safe Food Handling
  • Performance Improvement
  • Strong Work Ethic
  • Team Player

Languages

English
Native/ Bilingual
Portuguese
Native/ Bilingual
Spanish
Limited

Timeline

Server

Boka Catering
02.2025 - Current

Front Desk Receptionist

Essa Dora Salon and Spa
08.2024 - 02.2025

Waitress

Craft Eats and Drinks
01.2020 - 01.2022

Hostess

Annie Gunns
01.2018 - 01.2020

Bachelors - Psychology, social work

LOYOLA UNIVERSITY

High School -

LAFAYETTE HIGH

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