Laura Indahl
West Salem,WI
Summary
Professional with strong background in customer service and food preparation, equipped to excel in team-oriented environments. Skilled in maintaining high standards of cleanliness, efficiency, and safety while adapting to changing operational needs. Known for reliability, effective communication, and focus on delivering quality results.
Overview
17
17
years of professional experience
Work History
Crew Member
Jimmy John's
12.2023 - 04.2025
- Maintained cleanliness and organization of work areas to ensure a welcoming environment.
- Collaborated with team members to efficiently fulfill customer orders during peak hours.
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Followed safety protocols and hygiene standards to maintain compliance with health regulations.
- Took orders, prepared meals, and collected payments.
Shift Manager
Jimmy John's
08.2020 - 10.2021
- Resolved customer complaints promptly, enhancing overall satisfaction ratings.
- Promoted a positive work environment through open communication & constructive feedback
- Trained team members on food safety protocols and customer service techniques.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Exercised composure under pressure and in escalated customer service scenarios.
Crew Member
Jimmy Johns Gourmet Subs
02.2019 - 10.2021
- Assembled sandwiches according to customer specifications and quality standards.
- Maintained cleanliness and organization of workstations to ensure food safety compliance.
- Implemented portion control practices to minimize waste while maintaining product quality.
- Greeted guests, promoted specials, and took orders.
- Handled catering orders accurately and within specified timeframes, contributing to successful events for clients.
- Maintained strict adherence to food safety guidelines and regulations, ensuring a safe dining experience for customers.
Assistant Manager
Jimmy Johns
04.2021 - 08.2021
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised daily operations, ensuring efficient service and adherence to quality standards.
- Promoted a positive work environment through open communication and constructive feedback.
Dietary Aide
Springbrook Assisted Living
07.2012 - 01.2013
- Prepared and served nutritious meals according to dietary guidelines and resident preferences.
- Assisted in meal preparation and service for residents, ensuring dietary needs were met.
- Maintained cleanliness and organization of kitchen and dining areas to uphold safety standards.
- Collaborated with nursing staff to accommodate special dietary requirements of residents.
- Implemented sanitation protocols to enhance food safety practices within the facility.
- Participated in team meetings to discuss menu planning and address resident preferences effectively.
Crew Member
Burger King
05.2008 - 09.2008
- Managed cash register operations, accurately processing transactions and handling customer inquiries.
- Prepared menu items efficiently while adhering to company recipes and quality standards.
- Followed strict food safety guidelines, minimizing risks and maintaining operational efficiency.
- Worked front counter, drive-thru and other areas.
Education
High School Diploma - General
Coulee Region Christian School
West Salem05.2007
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cash handling
Timeline
Crew Member
Jimmy John's
12.2023 - 04.2025
Assistant Manager
Jimmy Johns
04.2021 - 08.2021
Shift Manager
Jimmy John's
08.2020 - 10.2021
Crew Member
Jimmy Johns Gourmet Subs
02.2019 - 10.2021
Dietary Aide
Springbrook Assisted Living
07.2012 - 01.2013
Crew Member
Burger King
05.2008 - 09.2008
High School Diploma - General
Coulee Region Christian School
Similar Profiles
Tavion RileyTavion Riley
Shift Leader at Jimmy Johns inshop, Jimmy John's SandwichesShift Leader at Jimmy Johns inshop, Jimmy John's Sandwiches
Austen EppersonAusten Epperson
District Manager at Jimmy John'sDistrict Manager at Jimmy John's
Isiah ThomasIsiah Thomas
Inshopper at Jimmy John'sInshopper at Jimmy John's
Ashley FloresAshley Flores
Cook at Mulder Health Care FacilityCook at Mulder Health Care Facility
NICOLE KILMERNICOLE KILMER
Campus Administration Coordinator 2 at Kwik Trip IncCampus Administration Coordinator 2 at Kwik Trip Inc