Laura Reyes
Ontario,OR
Summary
Detail-oriented administrative assistant with experience in customer service, data entry and office management. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Receptionist/Administrative Assistant
The City Of Ontario
08.2020 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Created and maintained databases to track and record customer data.
- Managed filing system, entered data and completed other clerical tasks.
- Scheduled office meetings and client appointments for staff teams.
- Handled account payments and provided information regarding outstanding balances.
- Determined readiness of written pieces, made changes, and approved final versions for publication for The City of Ontario's website (including the spanish site)
Teacher's Aide
Ontario School District
08.2017 - 08.2020
- Supported student learning objectives through personalized and small group assistance.
- Presented wide range of information to students using hands-on instructional techniques for effective comprehension.
- Worked with teacher to optimize learning plans based on student test grades and evaluations.
Adult Mental Health Case Manager
Superior House Foster Home For Adults
03.2016 - 08.2017
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Created customized care plans, working with care staff and families to assess and meet individual needs.
Education
Associate of Arts -
Treasure Valley Community College
Ontario, OR06.2022
Skills
- Administrative Support
- Office Management
- Recordkeeping
- Customer Service
- Customer and Client Relations
Certification
- CNP - Certified Notary Public (Oregon)
Languages
Spanish
Native or Bilingual
Additional Information
* Currently enrolled for a grant writing class on August 21st, 2023
* Currently scheduled for a spanish writing proficiency class
Timeline
Receptionist/Administrative Assistant
The City Of Ontario
08.2020 - Current
Teacher's Aide
Ontario School District
08.2017 - 08.2020
Adult Mental Health Case Manager
Superior House Foster Home For Adults
03.2016 - 08.2017
Associate of Arts -
Treasure Valley Community College
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