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Professional communicator with a strong focus on detail and problem-solving. Proven ability to implement corrective actions swiftly in high-pressure environments. Extensive experience in Sales, Customer Service, and Supervisor Management, particularly within call center operations.

Dynamic and empathetic Phone Operator at Jacksonville Orthopaedic Institute San Marco adept at managing emergency calls and ensuring prompt responses. Skilled in appointment scheduling and data entry, I consistently provided exceptional customer service, enhancing caller experiences and fostering a welcoming environment. My multitasking abilities and professionalism contributed to efficient front desk operations.

Energetic professional with demonstrated ability to provide excellent customer service and support over the phone. Proficient in managing calls, transferring calls to appropriate departments, and handling inquiries efficiently. Skilled in active listening, clear communication, and multitasking. Critical thinker with many years of experience as Telephone Operator. Reliable and consistently remains composed and professional at all times. Friendly demeanor with great people skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Phone Operator with expertise in meeting needs of customers with professionalism and courtesy. Upbeat when answering numerous calls quickly, offering important company information and transferring customers. Highly adaptable when tackling various needs of customers via phone and face-to-face.
Energetic professional with demonstrated ability to provide excellent customer service and support over the phone. Proficient in managing calls, transferring calls to appropriate departments, and handling inquiries efficiently. Skilled in active listening, clear communication, and multitasking.

Telephone Operator offering many years in exceeding customer expectations via professional phone interactions. Best-in-class at seamlessly operating switchboard to address customers quickly, transfer calls accurately, and minimize hold times. Customer-focused listener skilled at resolving issues and explaining company information with courtesy.

Laura Rrapi

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Phone Operator

Sales Associate

Sales Associate

Receptionist

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High School Diploma -

Bachelor of Science - Biology

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Phone Operator

Sales Associate

Sales Associate

Receptionist

High School Diploma -

Bachelor of Science - Biology

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