Laura Sanchez
Los Angeles,CA
Summary
Reliable Store Manager with several years in sales and progressive leadership roles. Skilled at coaching and encouraging staff toward advancement by leveraging enthusiastic and supportive attitude. Proactive in addressing operational concerns to streamline processes, boost customer engagement, and leverage substantial marketing prowess to strengthen and expand revenue streams. Looking to find a competitive position that will provide room for advancement and allow me to use my experience to further excel
Overview
5
5
years of professional experience
Work History
Store Manager
Hot Topic
Hollywood, California
08.2019 - Current
- Flagship location for the brand which involved managing major corporate interactions, events and promotions
- Oversaw day-to-day store operations to foster efficient and profitable operations.
- Created weekly work schedules to meet staffing needs while controlling labor costs.
- Monitored customer service levels and implemented necessary changes to improve customer satisfaction.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Monitored employee performance and identified performance gaps for corrective action.
Education
Business Administration
California Polytechnic State University Pomona
Pomona, California08.2021
High School Diploma -
Orthopedic Medical Magnet High School
Los Angeles, California06.2020
Skills
- Training & Development
- Time Management
- Store Organization
- Employee Scheduling
- Visual Merchandising
- Strong Problem Solving Skills
- Bilingual: Spanish and English
- Leadership
- Store operations oversight
Timeline
Store Manager
Hot Topic
08.2019 - Current
Business Administration
California Polytechnic State University Pomona
High School Diploma -
Orthopedic Medical Magnet High School