Laura Velazquez
Wathaburger
Paige,TX
2
Languages
14
years of professional experience
Adaptable food service professional with kitchen support. Recognized for multitasking, collaboration, and handling cash and guest requests with care. Ready to support efficient service and a positive customer experience.
Work History
Crew Member
7 Months- Prepared food items according to Whataburger standards and kitchen procedures.
- Assembled customer orders accurately for dine-in, drive-thru, and carryout service.
- Operated POS system to process orders and support smooth guest transactions.
- Maintained clean workstations, dining areas, and kitchen equipment throughout shifts.
- Restocked ingredients, condiments, and packaging supplies to support continuous service.
- Followed food safety, sanitation, and handling guidelines during daily operations.
- Delivered friendly customer service while resolving routine guest requests.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Assisted teammates with rush periods to improve speed and order accuracy.
Shift Leader
1 Year 5 Months- Supervised crew members during shifts, ensuring smooth café operations and consistent guest service.
- Opened and closed store sections, following daily checklists and cash handling procedures.
- Trained new team members on smoothie preparation, food assembly, and service standards.
- Resolved guest concerns quickly, maintaining positive customer experience and brand standards.
- Coordinated food prep, restocking, and front-line tasks to keep service areas efficient.
- Enforced sanitation practices and cleanliness standards across kitchen and dining areas.
- Managed shift priorities, supporting team communication and workflow during busy periods.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Education
High School Diploma
GED
Skills
Customer service
Teamwork and collaboration
Multitasking and organization
Problem-solving
Cash handling
Cleaning
Clear communication
Empathy
Patience and self-control
Languages
Spanish
Full Professional
English
Limited Working
Timeline
Crew Member
Wathaburger
03.2026 - CurrentRead More
Shift Leader
Tropical Smoothie Cafe
06.2012 - 11.2013Read More
Genesis
GED
Read More
Lannier
High School Diploma
Read More