Hardworking, organized, and dependable employee; dedicated to patient and customer care, pursues opportunities to utilize communication skills and contribute to the medical community. Skilled at managing multiple priorities with a positive attitude. Offers strong administrative, relationship-building and problem-solving experience.
Overview
15
15
years of professional experience
Work History
Driver
DoorDash
11.2021 - Current
Followed all relevant traffic laws and safety regulations.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Delivered goods and products to customer on time and in excellent condition.
Coordinated efficient routes to avoid delays and optimize schedules.
Communicated with customers to provide delivery updates and confirm delivery locations.
Communicated with dispatchers and other personnel to coordinate transportation schedules.
Kept detailed mileage and fuel reports to track overall fuel costs.
Answered, scheduled, and responded to reservation calls at specific times and locations.
Direct Service Worker
Self
08.2016 - 03.2020
Maintained clean, safe, and well-organized patient environment.
Assisted disabled clients to support independence and well-being.
Administered medication as directed by physician.
Monitored progress and documented patient health status changes to keep care team updated.
Provided compassionate and patient-focused care to cultivate well-being.
Monitored clients' overall health and well-being and noted significant changes.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Recorded status and duties completed in logbooks for management.
Completed regular check-ins and progress report for each client.
Entrusted to handle confidential and sensitive situations in professional matter.
Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
Handled incoming mail, bills and invoices and completed appropriate actions.
Maintained strong connections within caregiver community to gain continuous knowledge.
Tutor
Louisiana State University At Alexandria
08.2014 - 05.2015
Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
Provided homework assistance using specific curriculum and materials.
Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Supported students with helpful study habits and exam strategies.
Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
Taught students remotely using online video chat platform and other delivery channels.
Leveraged technology and visual aids to engage students and enhance learning.
Responded to email and telephone requests to provide students with specific information.
Maintained tutoring records to adjust instruction and update parents on student progress.
Leveraged technology to accelerate learning by proving students with easy-to-access information.
Assisted students in developing study skills and strategies.
Assessed student learning needs and provided relevant instruction to close knowledge gaps.
Created personalized lesson plans to meet needs of diverse learners.
Collaborated with teachers, administrators and parents to determine how best to support student success.
Maintained records of student assessments, tutoring activities and results.
Issued reports updating students, parents and teachers on student progress.
Education
LMT - Massage Therapy
Blue Cliff College - Alexandria
Alexandria, LA
General Studies
Louisiana State University At Alexandria
Alexandria, LA
High School Diploma - General Studies
Buckeye High School
Deville, LA
05.2003
Skills
Customer Relationship Management
Inquiry Response
Schedule Management
Time Management
Verbal and Written Communication
Critical Thinking
Account Penetration
Data Accuracy
Inventory Records, Organization, & Databases
Background in Medical Terminology and Phone
Benefits Determination
Proofreading
Daily Logs
Microsoft Office Suite
Information Updates
Technical Support
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
“There is only one way to learn... It's through action. Everything you need to know, you have learned through your journey.”