Front Desk Receptionist
Genesis Health Center
Hi, I’m
Laura M Navarro
Pembroke Pines,FL
Summary
Dedicated Front Desk Receptionist with a proven track record, excelling in customer service and office organization. Leveraged problem-solving skills and software proficiency to enhance office efficiency and guest satisfaction. Achieved a significant reduction in appointment conflicts through meticulous calendar management and attention to detail.
Work History
Genesis Health Center
Front Desk Receptionist
Job overview
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Collected room deposits, fees, and payments.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Provided basic technical support for front office equipment, minimizing downtime.
- Greeted visitors warmly, creating positive first impression of organization.
Education
Raul Gonzalez Sanchez University , Havana ,Cuba
Dental Assistant from Dental Hygiene
02.2020
Skills
- Attention to detail
- Customer service
- Time management
- Listening skills
- Problem-solving skills
- Team collaboration
- Verbal and written communication
- Office organization
- Hospitality services
- File organization
- Oral and writing communication
- Front office management
- Administrative support
- Document management
- Skilled in software
- Multi-line telephone systems
- Technical support
- Calendar management
Languages
Spanish,English
Native or Bilingual
Timeline
Raul Gonzalez Sanchez University
Dental Assistant from Dental Hygiene
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