Lauren Boyer
St. Petersburg,FL
Summary
Organized [Job Title] with experience in [Type] restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Shephard's Beach Resort
02.2025 - Current
- Managed opening/closing duties, including inventory checks and restocking.
- Handled cash, credit, and POS transactions with 100% accuracy.
- Developed strong communication and problem-solving skills through customer interactions and complaint resolution.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server
Caddy's On The Beach
01.2023 - 09.2024
- Increased sales significantly by upselling higher-end products to customers.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Bartender
Mary Margaret's Irish Pub
11.2021 - 11.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Education
Associate of Science - Business Administration
St Petersburg College
St PetersburgSkills
- Hospitality Service Expertise
- Cleanliness Standards
- Service Prioritation
- Quality Control
- Food Safety Practices
- Food Sales and Promotion
Certification
- OLCC Service Permit
- Food Handler Certification
Timeline
Server
Shephard's Beach Resort
02.2025 - Current
Server
Caddy's On The Beach
01.2023 - 09.2024
Bartender
Mary Margaret's Irish Pub
11.2021 - 11.2022
Associate of Science - Business Administration
St Petersburg College
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