Lauren Crowell
Monett,MO
Summary
Experienced Pharmacy Technician eager to contribute to Mercy. Brings a positive attitude and willingness to learn into the work place, and encourages coworkers to do the same. Pays attention to detail which ensures satisfactory results in a pharmaceutical environment. Dedicated to giving high-quality service to customers. Looking to relocate to the Springfield area as soon as possible.
Overview
2
2
years of professional experience
Work History
Pharmacy Technician
Evans Drugs
07.2022 - 01.2024
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Contributed to pharmacy workflow by accurately assisting medication dispensing, labeling, and packaging.
- Aimed to reduce possibility of medication error by double checking product NDC's, as well as drug name and strength.
- Thoroughly and accurately communicating with coworkers as well as doctor's offices when discussing prescriptions.
- Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Entered and processed patients' prescriptions into internal system.
Education
El Dorado Springs High School
El Dorado Springs, MO05.2023
Skills
- Order Verification
- Drug Inventory Management
- Drug Inventory Control
- Drug Safety
- Intravenous Admixture Preparation
- Medication Dispensing
- OTC Recommendations
- HIPAA
- Problem-Solving Skills
- Pharmacology Knowledge
- Adaptability
- Telephone Etiquette
Timeline
Pharmacy Technician
Evans Drugs
07.2022 - 01.2024
El Dorado Springs High School