LAUREN DALEY
Summary
Sales professional and leader with 12 years of business development, and sales experience. Performance-focused with a demonstrated track record of success building high performing business development programs that break down barriers to new revenue. Experienced in attracting and developing client relations that result in exceeded quotas. Possess great strength in communicating value propositions to key clients and continually focused on leveraging emerging sales methodologies and best practices to increase market share and drive growth in the competitive technology industry. Consistent high-achiever in exceeding revenue targets. Sales and business development professional with proven track record in identifying growth opportunities and fostering client relationships. Known for collaborative teamwork and adaptability in dynamic environments. Skilled in strategic planning and lead generation.
Overview
13
13
years of professional experience
Work History
Manager of Business Development and Sales
Best Buy Business
02.2021 - Current
- Enhanced customer satisfaction with efficient account management, timely follow-ups, and prompt resolution of issues.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Led team meetings focused on sharing best practices which contributed significantly to overall team success.
- Collaborated with sales, marketing and other internal teams to meet shared goals.
- Analyzed data trends to identify opportunities for growth within key accounts, leading to further expansion of business relationships.
- Managed budgets responsibly by monitoring expenses closely and making prudent investments in promotional activities that delivered high ROI.
ACCOUNT MANAGER
BEST BUY BUSINESS
01.2020 - Current
- Lead in business development by prospecting new Clients and Candidates while maintaining existing relationships with partners
- Creating account plans and competitive strategies for new business and existing relationships
- Builds relationships with vendors & Fulfillment partners to assist in growth and knowledge of business
- Utilize current sales knowledge and background to assist clients in business growth
- Work with clients on projects from a management, implementation, pricing and services.
DIRECTOR OF SALES
MARCUS & ASSOCIATES
01.2020 - 01.2020
- Establish sales objectives by forecasting and developing annual sales quotas for sales team and client focuses; projecting expected sales volume and profit for existing and new products
- Maintain weekly sales tracking and leadership reports to support, enhance and implement corrective actions.
BUSINESS DEVELOPMENT MANAGER
TECH DATA CORPORTATION
01.2019 - 01.2020
- Establish relationships with new customers and secure contracts with new customers that achieve assigned sales quotas and targets
- Manage accounts to optimize sales through face to face meetings, strategic calls, business plans and strategies with partners
- Partners with internal profit team and contracts to establish rebate structure
- Planning and overseeing new marketing initiatives
- Researching organizations and individuals to find new opportunities
- Monitor industry trends in order to identify emerging markets and develop plans to utilize those markets to expand revenue.
INSIDE ACCOUNT REPRESENTATIVE
TECH DATA CORPORTATION
01.2013 - 01.2019
- Continue to exceed over 100% of sales goal yearly
- Manage accounts to optimize sales through strategic calls, business plans and strategies with partners by creating account plans and competitive strategies for new business and existing relationships
- Support partners by bringing knowledge of multi-line vendor products, vendor programs and Tech Data value add done by strategic calling or onsite trainings
- Establishes interdepartmental relationships within supporting divisions of Tech Data
- Partners with vendors and Tech Data Marketing teams in on-boarding, training, sponsored events & marketing
- Strategic calls and ACI specific to Cloud, IoT and security.
SALES SUPPORT REPRESENTATIVE
TECH DATA CORPORTATION
01.2012 - 01.2013
- Completed all clerical and administrative duties for the assigned accounts
- Run daily reports, assisted with managing the team email and assisted with inbound/outbound calls
- Answered customer questions on pricing, availability, information on products
- Provided clear outline of expectations for solutions, delivered and installations to ensure requirements are met.
Education
MASTER of BUSINESS -
CAPELLA UNIVERSITY
12.2024
BACHELOR OF BUSINESS ADMINISTRATION IN MARKETING AND MANAGEMENT -
UNIVERSITY OF MISSISSIPPI
12.2012
Skills
- Social Media Marketing
- Sales Presentations
- Competitive Analysis
- Data-driven decision-making
- Business development and planning
- Customer Service
- Business Objective Analysis
- Sales Reporting
References
- Jeff English, Tech Data Corporation, Director of Sales, 727-421-4510
- Bonny Blackham, Tech Data Corporation, Regional Sales Manager, 727-643-6121
- Diane Gracie, Tech Data, Inside Account Manager, 727-463-066
- Paul Eschbach, Integra One, VP Service Operations, 610-390-4114
Awards
- Tech Data Knock out Champion of the Year FY 15
- Circle of Excellence FY 15 and FY 16
- Go Where It’s Tough Award FY 16
- 100% Club FY13- FY20
Timeline
Manager of Business Development and Sales
Best Buy Business
02.2021 - Current
ACCOUNT MANAGER
BEST BUY BUSINESS
01.2020 - Current
DIRECTOR OF SALES
MARCUS & ASSOCIATES
01.2020 - 01.2020
BUSINESS DEVELOPMENT MANAGER
TECH DATA CORPORTATION
01.2019 - 01.2020
INSIDE ACCOUNT REPRESENTATIVE
TECH DATA CORPORTATION
01.2013 - 01.2019
SALES SUPPORT REPRESENTATIVE
TECH DATA CORPORTATION
01.2012 - 01.2013
BACHELOR OF BUSINESS ADMINISTRATION IN MARKETING AND MANAGEMENT -
UNIVERSITY OF MISSISSIPPI
MASTER of BUSINESS -
CAPELLA UNIVERSITY
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