Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lauren Denman

Tuscaloosa

Summary

Motivated Shift Leader enthusiastic about helping staff meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.

Overview

4
4
years of professional experience

Work History

Shift Leader

Urban Cookhouse
Tuscaloosa
08.2023 - Current
  • Supervised shifts to ensure efficient service and customer satisfaction.
  • Trained new team members on food safety and customer service standards.
  • Led staff through busy hours, managing each problem as they arose.
  • Worked one on one with customers making large catering orders for events like weddings, business meetings, and more.
  • Opened and closed the restaurant independently and efficiently.

Front of House Employee

Edgars bakery
Huntsville
05.2022 - 01.2025
  • Greeted customers warmly and ensured a welcoming atmosphere.
  • Managed cash register operations and processed customer transactions efficiently.
  • Assisted in maintaining cleanliness and organization of the bakery display area.
  • Assisted with cake decoration and delivery during the busy holiday season.

Food and Beverage Attendant

Walt Disney World Resort
Orlando
01.2023 - 06.2023
  • Provided exceptional customer service to enhance guest experiences.
  • Bounced between food and beverage carts during extremely busy hours.
  • Maintained cleanliness and organization of all areas throughout shifts.
  • Ensured guest safety and satisfaction above all else.
  • Managed carts independently during intense rushes.

Education

Associate of Arts - English Language And Literature

Shelton State Community College
Tuscaloosa, AL
08.2025 - 01.2026

Skills

  • Customer service
  • Team leadership
  • Staff training
  • Merchandising
  • Content creation
  • Customer communication
  • Time management
  • Writing skills

Timeline

Associate of Arts - English Language And Literature

Shelton State Community College
08.2025 - 01.2026

Shift Leader

Urban Cookhouse
08.2023 - Current

Food and Beverage Attendant

Walt Disney World Resort
01.2023 - 06.2023

Front of House Employee

Edgars bakery
05.2022 - 01.2025
Lauren Denman