Lauren Fausnaught
Milton,PA
Summary
Energetic and reliable employee with high attention to detail and strong customer service skills. Expertly supports clients and co-workers through high-volume and sometimes chaotic shifts. Frequently commended for reliability and initiative.
Overview
5
5
years of professional experience
Work History
Dietary Aide
White Deer Run Drug & Alcohol Facility
Allenwood, PA
02.2023 - 11.2023
- Prepared and served meals according to dietary guidelines.
- Managed the kitchen efficentally and organized while nightly serving 350 plus clients and staff.
- Assisted in the ordering, receiving, storage, and inventory of food items.
- Monitored expiration dates on products and disposed of any spoiled or expired foods.
- Observed special diets prescribed by physicians or nutritionists.
- Maintained a safe working environment by following all safety protocols.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Bartender
The American Legion
Danville, PA
02.2022 - 11.2022
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Processed payments accurately and efficiently with POS system.
- Resolved customer complaints in a professional manner.
- Performed opening and closing duties including restocking supplies.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Balanced daily registers and generated sales reports for management.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
SERVER/Bartender
Lt Evans Eatery & Drafthouse
Danville , PA
06.2018 - 01.2022
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Handled money transactions accurately while following company procedures for handling cash payments.
- Provided exceptional service to high volume of daily customers.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
SCHOOL
UNIVERSITY OF PITTSBURGH, Greensburg, PA Bachelors of Arts in Psychology 2004-2008
Skills
- Food handling safety
- Customer Service
- Detail Oriented
- Problem-Solving
- Dietary guidelines
- Cleaning and sanitizing
- Flexible Schedule
- Restaurant Experience
- Computer Skills
- Issue Resolution
- Food Safety
- Time Management
- Food Delivery
- Verbal Communication
- Scheduling and Planning
Timeline
Dietary Aide
White Deer Run Drug & Alcohol Facility
02.2023 - 11.2023
Bartender
The American Legion
02.2022 - 11.2022
SERVER/Bartender
Lt Evans Eatery & Drafthouse
06.2018 - 01.2022