Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Lauren Guzman

Portland,OR

Summary

Dynamic and results-oriented professional with a proven track record at Chipotle and Target, excelling in customer service and multitasking. Skilled in both English and Spanish, adept at fostering teamwork and collaboration. Demonstrated leadership as a Shift Supervisor at Papa Murphy's, enhancing operational efficiency and customer satisfaction.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Crew Member

Chipotle
10.2024 - Current
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

GANAS Mentor

Portland State Vikings
09.2021 - Current
  • Guided first generation latino college students by transitioning them throughout the whole year
  • Regularly assessed progress and provided feedback to support continued development.
  • Provided guidance and recommended coping mechanisms for youth dealing with difficult issues.

Crew Member and Barista

Target
08.2021 - Current
  • Worked front counter and other areas.
  • Took orders, prepared drinks, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • translation (english/spanish)

Shift Supervisor

Papa Murphy's
06.2019 - 06.2021
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.

Education

Bachelor of Science - Biology

Portland State University
Portland, OR
06-2025

High School Diploma -

Hilhi
Hillsboro, OR
07-2022

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Flexible schedule
  • Safe food handling
  • Read, write, and speak in english and spanish
  • Crew leadership

Certification

  • Food Handler Certification - State or Local Health Departments.
  • Bilingual Biliterancy Diploma 2021

Languages

Spanish
Native or Bilingual

Timeline

Crew Member

Chipotle
10.2024 - Current

GANAS Mentor

Portland State Vikings
09.2021 - Current

Crew Member and Barista

Target
08.2021 - Current

Shift Supervisor

Papa Murphy's
06.2019 - 06.2021

Bachelor of Science - Biology

Portland State University

High School Diploma -

Hilhi

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Lauren Guzman