Lauren Hiddie

Educated and engaged customers on dietary supplements regarding specific health concerns.

Built and maintained positive relationships among team members and customers.

Attended multiple educational training events to expand dietary supplement knowledge.

Ensured customer satisfaction and produced an open, welcoming environment.

Professionally diffused and resolved escalated customer conflicts across several occurrences.

Managed customer service transactions such as purchases, returns, online orders, and special ordering requests.

Trained new staff members on restaurant policies and procedures.

Increased guest satisfaction levels through exceptional service.

Collaborated with team members during busy hours, contributing to an efficient and cohesive team dynamic.

Motivated team members with an upbeat attitude to ensure optimal productivity and minimal downtime.

Consistently adhered to food and safety guidelines, minimizing the risk of accidents.