Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Lauren Schultz

Seguin,TX

Summary

Personable and adaptable professional equipped with solid foundation in effective communication and organization. Knowledge of customer service principles and proficiency in managing administrative tasks. Capable of delivering excellent support to ensure smooth operations and contribute to team success.

Overview

4
4
years of professional experience

Work History

Car Sales Consultant

Beck & Beck Buick GMC
02.2024 - Current
  • Conducted comprehensive needs assessments for clients to recommend suitable vehicles based on preferences, budget, and requirements.
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
  • Answered telephone and email inquiries from potential customers.
  • Negotiated purchase prices and explained sales and optional products.
  • Boosted customer satisfaction by providing tailored solutions and excellent service during the car buying process.
  • Utilized CRM software effectively to track customer interactions, manage leads, and ensure timely follow-up on inquiries.
  • Developed a referral network through satisfied clients and industry connections, generating new leads for the dealership.

Associate

Wal-Mart
08.2022 - 01.2023
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Ensured proper storage of perishable items during transportation, minimizing spoilage or damage risks.
  • Utilized technology effectively for real-time communication with customers regarding order updates or substitutions when necessary.
  • Maintained an organized and systematic approach to shopping, resulting in fewer errors and higher accuracy.
  • Contributed to a positive team atmosphere by maintaining open communication channels with colleagues and participating in problem-solving initiatives.

Crew Member

McDonalds
05.2022 - 07.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Became familiar with products to answer questions and make suggestions.

Instore

Papa Johns
10.2021 - 02.2022
  • Worked effectively in fast-paced environments.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Greeted customers entering store and responded promptly to customer needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Detailer

Texas Ski Ranch
05.2021 - 08.2021
  • Delivered outstanding results under tight deadlines while maintaining a keen eye for detail throughout all stages of the vehicle cleaning process.
  • Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
  • Earned a reputation for reliability by consistently arriving at job sites punctually and completing work within the agreed-upon timeframe.
  • Ensured safe work environment by adhering to all safety protocols while using chemicals, equipment, and tools during the detailing process.

Education

Highschool -

Seguin High School
Seguin, Texas
06.2022

Skills

  • Attention to detail
  • Computer skills
  • Workplace safety
  • Cash handling
  • Relationship building
  • Product knowledge
  • Sales strategies
  • Goal setting
  • Appointment scheduling
  • Follow-up skills
  • Documentation and reporting
  • Email and telephone etiquette

Awards

Four time winner of “Matador of the Week” and one “Star Student” award, students nominated by teachers and principal that stand out.

Timeline

Car Sales Consultant

Beck & Beck Buick GMC
02.2024 - Current

Associate

Wal-Mart
08.2022 - 01.2023

Crew Member

McDonalds
05.2022 - 07.2022

Instore

Papa Johns
10.2021 - 02.2022

Detailer

Texas Ski Ranch
05.2021 - 08.2021

Highschool -

Seguin High School

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