Lauren Sierra Fish
Birmingham,AL
Summary
Committed Dental Treatment Coordinator with comprehensive experience in dental office management, patient care coordination and insurance processing. Strong skills include developing treatment plans, scheduling appointments, and maintaining patient records. Exceptional interpersonal skills allow for effective communication with both patients and dental team members, contributing to improved patient satisfaction and office efficiency. Demonstrated success in fostering a positive and efficient workplace environment.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Office Manager
Austin Children’s Dentistry
Hutto, Texas
05.2022 - 05.2023
- Managed daily office operations and staff schedules for a pediatric dental practice.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Coordinated patient treatment plans with dental team and specialists.
Office Manager
Austin Oral Surgery
Temple & Georgetown, TX
01.2021 - 05.2022
- Managed daily office operations and maintained efficient workflow.
- Oversaw inventory management and ordered dental supplies regularly.
- Facilitated communication between dental staff, patients, and insurance providers.
Work Center Supervisor, Staffing Coordinator
Navy Medical Readiness Training Command Makalapa Clinic
Honolulu, HI
01.2019 - 01.2021
- Supervised daily operations of dental clinic to ensure efficient patient care.
- Coordinated scheduling of dental appointments for optimal staff and resource utilization.
- Developed and implemented policies and procedures to improve operational efficiency.
Work Center Supervisor
Navy Medical Readiness Training Command Yokosuka Dental Clinic
Yokosuka, Japan
01.2016 - 01.2019
- Developed and implemented policies and procedures to improve operational efficiency.
- Maintained communications and services for mission readiness.
- Provided training to ensure each personnel member was up to date on safety
Lead Oral Surgery Technician
Navy Medical Readiness Training Command Quantico Dental Clinic
Quantico, VA
03.2014 - 01.2016
- Supported the oral surgeon during complex surgical procedures.
- Educated patients on post-operative care and recovery instructions.
- Managed scheduling for surgeries and patient follow-up appointments.
Medication Aide, Shift Supervisor
Touchmark Memory Care
Bend, OR
01.2012 - 01.2014
- Administered medications according to physician orders and facility protocols.
- Monitored patient responses to medications and reported concerns to nursing staff.
- Maintained accurate medication records and documentation for regulatory compliance.
Education
Bachelor of Science - Healthcare Management
University of Alabama At Birmingham
Birmingham, AL09-2026
High School Diploma -
Thurston High School
Springfield, OR06-2009
Skills
- Patient care coordination
- Treatment Planning
- Insurance verification
- Benefits explanation
- Medical records management
- Patient scheduling
- Effective communication
- Financial plan options
- Conflict management
- HIPAA compliance
- Dental software proficiency
Certification
- Lean Six Sigma White Belt Certification, 2019, US Navy
- Tactical Combat Casualty Care, 2019, US Navy
Awards
- Military Health System Advancement Toward High Reliability in Healthcare Award, 2018
- Navy Achievement Medal, 2019
- Navy Achievement Medal, 2021
Timeline
Office Manager
Austin Children’s Dentistry
05.2022 - 05.2023
Office Manager
Austin Oral Surgery
01.2021 - 05.2022
Work Center Supervisor, Staffing Coordinator
Navy Medical Readiness Training Command Makalapa Clinic
01.2019 - 01.2021
Work Center Supervisor
Navy Medical Readiness Training Command Yokosuka Dental Clinic
01.2016 - 01.2019
Lead Oral Surgery Technician
Navy Medical Readiness Training Command Quantico Dental Clinic
03.2014 - 01.2016
Medication Aide, Shift Supervisor
Touchmark Memory Care
01.2012 - 01.2014
Bachelor of Science - Healthcare Management
University of Alabama At Birmingham
High School Diploma -
Thurston High School