Summary
Overview
Work History
Education
Skills
Timeline
References
OfficeManager

Maria Michals

Ponte Vedra Beach,FL

Summary

  • Highly motivated, exceptional organizational skills and growth-oriented professional seeking a position in the medical field. Medical office and clinical setting experience for over 27 years. Works great with colleagues and maintains strong patient relations. Excels at following procedures and independently handling common questions and concerns.

Overview

30
30
years of professional experience
3
3
years of post-secondary education

Work History

Office Manager

Michals Power Wash & Seal, Inc.
Ponte Vedra Beach, FL
2021.Feb - Current
  • Assisted with organizing the daily schedule and estimates.
  • Sent invoices and collected payments from customers.
  • Answered phone calls from customers inquiring about availability, cost, product and procedure.

Surgical & Diagnostic Coordinator

Jacksonville Orthopaedic Institute Beaches
Jacksonville Beach, FL
2009.Jan - 2021.Feb
  • Senior surgical/diagnostic coordinator for seven orthopaedic physicians.
  • Managed the physicians daily surgery schedule and maintained a liaison between the patients, surgeons, facilities, vendors, primary care physicians and insurance companies.
  • Obtained and verified pre authorizations from the insurance companies for the patients upcoming surgery.
  • Scheduled all diagnostic testing including obtaining authorizations from the insurance companies prior to testing.
  • Answered phone calls from patients inquiring about upcoming scheduled surgeries or follow up visits.
  • Coordinated with hospital personnel to ensure proper preparation of OR rooms prior to surgery.
  • Implemented departmental policies and standards in conjunction with management to streamline internal processes.
  • Trained and mentored all newly hired employees in my department.

Surgical Coordinator & Medical Assistant

Parkway Plastic Surgery
Jacksonville, FL
2000.Mar - 2007.Jun
  • Surgical coordinator for Dr. David Mobley.
  • Managed the daily surgery schedule and counseled all patients pre and post operatively.
  • Assisted with examinations and minor office procedures.
  • Scheduled tests, lab work or x-rays for patients based on physician orders.
  • Acted as liaison between physicians, vendors, insurance companies, patients and their families regarding surgical procedures.
  • Answered phone calls from patients inquiring about upcoming scheduled surgeries or follow up visits.

Surgical Coordinator

Health South Medical Partners
Jacksonville, FL
1999.Jan - 2000.Feb
  • Managed scheduling of multiple surgeries on a daily basis, coordinating availability of surgeons and anesthesiologists.
  • Prepared all pre operative surgery packets for the patients.
  • Checked patient insurance and collected pre-authorizations from providers.
  • Verified patient eligibility for particular types of surgeries based on health plan guidelines or coverage limitations.
  • Coordinated with hospital personnel to ensure proper preparation of OR rooms prior to surgery.

Medical Assistant

Obi Plastic Surgery Clinic
Jacksonville, FL
1994.Jun - 1997.Aug
  • Assisted with examinations, minor office procedures and prepared exam and treatment rooms with the necessary instruments.
  • Prepared laboratory specimens for analysis and organized lab results for review by the physician.
  • Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
  • Scheduled appointments for patients via phone and in person.
  • Organized charts, documents and supplies to maintain team productivity.
  • Documented notes during patient visits.

Education

Associate of Arts - Medical Assisting

Florida State College At Jacksonville
Jacksonville, FL
1991.Aug - 1994.May

Skills

  • Schedule Coordination
  • Insurance Pre-Certifications
  • Patient Relations
  • Patient Scheduling
  • Team Management and Supervision
  • Communicating With Patient Families
  • Patient Care Coordination
  • Customer Service
  • Appointment Setting

Timeline

Office Manager

Michals Power Wash & Seal, Inc.
2021.Feb - Current

Surgical & Diagnostic Coordinator

Jacksonville Orthopaedic Institute Beaches
2009.Jan - 2021.Feb

Surgical Coordinator & Medical Assistant

Parkway Plastic Surgery
2000.Mar - 2007.Jun

Surgical Coordinator

Health South Medical Partners
1999.Jan - 2000.Feb

Medical Assistant

Obi Plastic Surgery Clinic
1994.Jun - 1997.Aug

Associate of Arts - Medical Assisting

Florida State College At Jacksonville
1991.Aug - 1994.May

References

References available upon request.

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Maria Michals