Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lauren Weinrich

Eudora,KS

Summary

Dynamic operations professional with a proven track record at FedEx Ground, excelling in warehouse safety and logistics. Strong team collaborator with exceptional problem-solving skills, dedicated to maintaining a clean and organized work environment. Very driven with a strong work ethic. Excels in communication, both spoken and written. Experienced with managing customer accounts and addressing client needs effectively. Utilizes strong communication skills to foster positive relationships and resolve issues. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

10
10
years of professional experience

Work History

Customer Account Representative

Dream Phoenix Marketing & Sales
05.2025 - Current
  • Greeted customers and informed them of our promotions.
  • Created positive relationships with customers.
  • Initiated and finalized sales transactions.
  • Reduced customer complaints with proactive communication and timely resolutions.
  • Stayed current on industry trends and product offerings, providing informed guidance to customers seeking advice or recommendations.
  • Assisted team members with account-related tasks, fostering a collaborative work environment.
  • Processed client payments and updated accounts.
  • Kept detailed records of customer interactions for optimal traceability.

Package Handler

FedEx Ground
11.2015 - 05.2025
  • Followed safety regulations to maintain safe work environment.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Delivered comprehensive training to enhance new employee skills.
  • Handled responsibilities promptly and proficiently.

Operations Administrator

FedEx Ground
08.2022 - 11.2022
  • Served as a liaison between employees and upper management, addressing concerns promptly to maintain a positive work environment.
  • Evaluated current operational practices and suggested improvement strategies.
  • Organized work schedules via Blue Yonder Workforce app.
  • Drafted documentation for management review.
  • Tracked and managed trailer arrivals with TMS and EYMS.
  • Managed the removal of trailers from doors post-unloading.

Delivery Driver

Pie Five
06.2017 - 07.2017
  • Prepared and delivered delivery orders.
  • Managed in-store orders during periods without delivery orders.
  • Ensured cleanliness of workspace.

Education

High School Diploma -

Manhattan High School
Manhattan, KS
05.2014

Skills

  • Team collaboration
  • Warehouse safety & logistics
  • Customer engagement
  • Goal oriented
  • Professionalism
  • Adaptable to change
  • Workplace organization
  • Student mentality
  • Problem-solving
  • Attention to detail
  • MS Office
  • Schedule coordination
  • Verbal and written communication
  • Multitasking

Timeline

Customer Account Representative

Dream Phoenix Marketing & Sales
05.2025 - Current

Operations Administrator

FedEx Ground
08.2022 - 11.2022

Delivery Driver

Pie Five
06.2017 - 07.2017

Package Handler

FedEx Ground
11.2015 - 05.2025

High School Diploma -

Manhattan High School