Detail-oriented professional with bilingual abilities combines with integrity as frontline corporate representative. Well-educated and poised with superior communication skills.
Overview
1
1
year of professional experience
Work History
Concierge
Concierge Service Inc.
06.2023 - Current
Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
Created welcoming and comfortable environment for guests and residents.
Offered friendly and efficient service to customers, handled challenging situations with ease.
Guest Service Representative
Airport Terminal Services, ATS
11.2022 - 03.2023
Maintained high level of professionalism and discretion when dealing with guests.
Processed guest check-ins and check-outs following procedures for fast turnover.
Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
Direct Care Worker
Clarity Of Mind Adult Day Care
04.2022 - 09.2022
Assisted more than 10 clients with daily living needs to maintain self-esteem and general wellness.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Documented vitals, behaviors, and medications in client medical records.
Transported individuals to events and activities, medical appointments, and shopping trips.