Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Laurie Descoteau

Alstead,NH

Summary

Detail-oriented administrative professional with expertise in schedule management, customer service, and records management. Demonstrated ability to efficiently handle billing inquiries while maintaining organized office operations. Proven success in enhancing workflow efficiency and improving client satisfaction.

Overview

12
12
years of professional experience

Work History

Administrative Assistant

Jancewicz & Son
North Walpole, New Hampshire
02.2023 - Current
  • Managed phone and email communications to support external inquiries
  • Processed warranty registrations for customer products to ensure timely customer support
  • Tracked office inventory levels to maintain adequate supplies for smooth operations
  • Weekly and monthly reports
  • Accounts Payable
  • Maintain Sales Schedule

Front Desk Receptionist

Claremont Family Dentistry
Claremont, NH
04.2014 - 10.2022
  • Managed the schedule for the dentist and hygienists
  • Managed patient records in electronic health record systems to ensure accuracy and accessibility.
  • Collected and verified patient information and insurance details to facilitate seamless patient intake.
  • Handled billing inquiries and processed payments to maintain financial accuracy and patient satisfaction.

Education

Bachelor of Science - Applied Studies in Education And Training

Granite State College / UNH
Concord
06-2023

Associate of Science - General Studies

River Valley Community College
Claremont
05-2016

Medical Administrative Assistant Certificate -

River Valley Community College
Claremont
05-2015

Skills

  • Office administration
  • Schedule management
  • Phone and email communication
  • Records management
  • Accounts receivable
  • Warranty registration
  • Report generation
  • Customer service

Affiliations

  • Championed the purchase of an office AED. Initiated a CPR/AED training.
  • Created an office library.

Timeline

Administrative Assistant

Jancewicz & Son
02.2023 - Current

Front Desk Receptionist

Claremont Family Dentistry
04.2014 - 10.2022

Bachelor of Science - Applied Studies in Education And Training

Granite State College / UNH

Associate of Science - General Studies

River Valley Community College

Medical Administrative Assistant Certificate -

River Valley Community College
Laurie Descoteau