Summary
Work History
Education
Skills
Languages
Timeline
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Laurose Angel Ramirez

Skokie,Illinois

Summary

Dynamic and customer-focused professional with experience at Wendy's, excelling in customer service and teamwork. Proven ability to boost repeat customer rates through engaging interactions and effective cash handling. Skilled in inventory management and maintaining high cleanliness standards, consistently exceeding productivity goals in fast-paced environments. Offering friendly and cooperative attitude, with willingness to learn and grow in dynamic environment. Brings understanding of importance of customer service and teamwork, along with ability to handle tasks efficiently and accurately.

Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments.

Work History

Crew Member

Wendy's
05.2025 - Current
  • Maintained cleanliness and organization of dining area, ensuring compliance with health and safety standards.
  • Adapted quickly to changing tasks in fast-paced environment, demonstrating flexibility and teamwork skills.
  • Supported inventory management by restocking supplies as needed throughout shifts.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Boosted repeat customer rates by providing friendly and engaging service.
  • Provided exceptional customer service by engaging with patrons and addressing inquiries promptly.

Cashier

Wingstop
04.2025 - 07.2025
  • Assisted customers with product inquiries, enhancing overall shopping experience.
  • Learned duties for various positions and provided backup at key times.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Increased sales of promotional items by informing customers about current offers.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Maintained clean and organized checkout area to promote a welcoming environment.

Education

GED -

Niles North High School
9800 Lawler Ave, Skokie, IL 60077

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Cash handling
  • Taking orders
  • Customer engagement
  • Flexible schedule
  • Stock management
  • Willingness to learn
  • Inventory counts
  • Order management
  • Store opening and closing

Languages

Tagalog
Native or Bilingual
English
Full Professional

Timeline

Crew Member

Wendy's
05.2025 - Current

Cashier

Wingstop
04.2025 - 07.2025

GED -

Niles North High School

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Laurose Angel Ramirez