Lauryn Anthony
Waynesburg
Summary
Motivated and dependable professional with experience in customer service, leadership, and communication. Currently pursuing a degree in Early Childhood Education and seeking an opportunity to contribute strong interpersonal skills, organization, and a positive work ethic in any work environment.
Relocating to Knoxville, Tennessee May 26th, 2026.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Crew Member
Dunkin’ Donuts
10.2025 - Current
- Provide fast and friendly customer service in a high-volume environment
- Prepare food and beverages accurately while maintaining cleanliness and safety standards
- Handle cash transactions and operate point-of-sale systems efficiently
BDC Representative
Diehl Automotive
07.2023 - 03.2025
- Managed inbound and outbound customer communications, including calls and emails
- Scheduled appointments and supported sales team operations
- Maintained organized customer records and ensured timely follow-ups
Shift Leader
Tropical Smoothie Cafe
01.2023 - 07.2023
- Supervised team members and ensured smooth daily operations
- Assisted with training new employees
- Managed customer concerns and resolved issues professionally
Receptionist / Cosmetology Services
The Hair Shoppe and Spa
09.2021 - 01.2023
- Greeted clients, scheduled appointments, and managed front desk operations
- Provided cosmetology services while maintaining sanitation standards
- Built strong client relationships through excellent customer service
Education
Bachelor’s Degree - Early Childhood Education
Franklin University
Columbus, OH01-2030
High School Diploma - undefined
Perry High School
Massillon, OHSkills
- Customer Service
- Time Management
- Team Leadership
- Organization
- Problem-Solving
- Appointment Scheduling
- Clear communication
- Cleaning
- Attention to detail
- Customer engagement
- Crew leadership
Certification
Licensed Cosmetologist
Timeline
Crew Member
Dunkin’ Donuts
10.2025 - Current
BDC Representative
Diehl Automotive
07.2023 - 03.2025
Shift Leader
Tropical Smoothie Cafe
01.2023 - 07.2023
Receptionist / Cosmetology Services
The Hair Shoppe and Spa
09.2021 - 01.2023
High School Diploma - undefined
Perry High School
Bachelor’s Degree - Early Childhood Education
Franklin University