Lauryn Knighton
Canoga Park,CA
Overview
9
9
years of professional experience
Work History
Patient Care Coordinator
Agoura Hills Dental Designs
Agoura Hills
03.2026 - Current
- Manage high volume calls, appointment requests and patient inquiries whilst providing exceptional customer service.
- Coordinate patient appointments, referrals and follow-up care to ensure continuity of treatment.
- Collaborate with the Doctor to create accurate treatment plans for patients.
- Process patient registration, intake documentation, and consent forms accurately and effectively.
- Verify and update insurance eligibility for all patients.
Internal Sales Representative
Westlake Financial
Westlake
10.2024 - 10.2025
- Developed, maintained and grew current and potential dealer partners within the Independent and Franchise dealer communities.
- Presented and communicated company products and services to all levels of management within dealerships.
- Maintained constant and effective communication via phone, email and video meetings with dealer partners to train on current programs and fast funding requirements.
Lead Fulfillment Project Coordinator
Good Guard Security
10.2023 - 04.2024
- Managed professional and personal scheduling for over 150 employees, including agendas, mail, email, phone calls, client management, and other company logistics.
- Coordinated complex scheduling and calendar management for employees, as well as content and flow of information to senior leaders.
- Managed travel logistics and activities, including accommodations and transportation.
- Organized team communications and planned events, both internal and off-site.
Administrative Assistant and Scheduling Coordinator (Hybrid)
Behavioral Learning Network
07.2022 - 09.2023
- Successfully created and maintained an accurate computer-based scheduling system and records.
- Coordinated all trainings, meetings, and travel for Behavioral Learning Network staff monthly.
- Kept detailed track of BLN staff and all their in-progress and completed sessions.
- Oversaw and assigned clients to staff based on demographics, skill set, clinical needs, and language.
- Served as primary point of contact for an average of 90+ clients and 40+ staff members, addressing all inquiries and resolving conflicts.
- Assisted in providing scheduling coordinators with diversified support in areas of staff management, client monitoring and special assignments.
Brand Operations Manager
Victoria Secret Pink
11.2017 - 03.2022
- Facilitated associate onboarding and completed associate observations.
- Lead the execution of all store projects and compliance, including physical inventory, markdowns, re-tickets, and other non-selling related tasks.
- Provided primary customer support to internal and external customers in a fast-paced environment.
Timeline
Patient Care Coordinator
Agoura Hills Dental Designs
03.2026 - Current
Internal Sales Representative
Westlake Financial
10.2024 - 10.2025
Lead Fulfillment Project Coordinator
Good Guard Security
10.2023 - 04.2024
Administrative Assistant and Scheduling Coordinator (Hybrid)
Behavioral Learning Network
07.2022 - 09.2023
Brand Operations Manager
Victoria Secret Pink
11.2017 - 03.2022