Lawana Anderson
Denton,TX
Summary
Dedicated and detail-oriented medical insurance verification specialist with over 5 years of experience in verifying coverage, eligibility, and benefits for patients. Proficient in navigating insurance websites, obtaining pre-authorizations, and resolving insurance discrepancies. Skilled in communicating with insurance companies, medical staff, and patients to ensure accurate and timely verification processes. Possess a strong understanding of medical terminology and insurance billing codes. A reliable team player with excellent organizational skills and a proven track record of improving insurance verification processes to enhance patient satisfaction and revenue outcomes.
Overview
9
9
years of professional experience
Work History
Billing Specialist
Neurovative Diagnostics
Dallas, TX
03.2019 - 08.2024
- Conducted thorough verification of insurance policies for patients, ensuring accurate coverage information prior to appointments or procedures.
- Communicated with insurance companies to confirm policy details, obtain pre-authorizations, and resolve any coverage discrepancies.
- Updated patient records with verified insurance information, ensuring accurate billing and claims processing.
- Educated patients on potential out-of-pocket costs and payment options based on insurance coverage limitations.
Lead Insurance Coordinator
Aprima Medical Software Inc.
Richardson, TX
05.2016 - 03.2019
- Inputted data into the system, maintaining accuracy of provider coding information and reported services.
- Stayed current on HIPAA regulations, benefits, claim processing, medical terminology and other procedures.
- Conducted monthly reconciliations of accounts receivable to ensure accurate and timely processing of payments
Patient/Insurance Coordinator
Achieve Physical Therapy & Performance Enhancement, P
Plano, TX
03.2015 - 05.2016
- Efficiently verify insurance coverage and benefits for patients, ensuring accurate billing and claims processing.
- Schedule patient appointments, coordinating with healthcare providers and patients to optimize scheduling efficiency.
- Assist patients with insurance inquiries and claims resolution, providing guidance and support throughout the process.
- Maintain detailed patient records and insurance information, ensuring HIPAA compliance and data accuracy.
Skills
- Payment posting
- Claims Processing
- Medical billing and collections
- Billing dispute resolution
- Account Reconciliation
- Customer Service
Timeline
Billing Specialist
Neurovative Diagnostics
03.2019 - 08.2024
Lead Insurance Coordinator
Aprima Medical Software Inc.
05.2016 - 03.2019
Patient/Insurance Coordinator
Achieve Physical Therapy & Performance Enhancement, P
03.2015 - 05.2016
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