Lawana Robinson

Proactive IT professional with expertise in system administration, technical support, and cloud computing. Skilled in implementing and managing Active Directory, Azure environments, and help desk solutions. Experienced in troubleshooting, optimizing system performance, and ensuring network security. Committed to driving technological excellence through continuous learning and innovative problem-solving

Project: Implementing a Help Desk Ticketing System (osTicket) using Azure Virtual Machine

Source: github.com/lawanarobinson/osticket

• Designed and deployed a help desk ticketing system using Azure Virtual Machines and IIS, improving issue resolution by 40%.

Project: Implementing Active Directory (On-Premises) in Azure

Source: github.com/lawanarobinson/azure-on-prem-ad

• Configured Active Directory in Azure to streamline authentication for a test environment, enhancing system reliability.

Project: Exploring Azure and Networking Concepts

Source: github.com/lawanarobinson/azure-networking

• Developed a comprehensive understanding of Azure virtual networks, subnets, and NSG rules, successfully deploying secure environments for three test scenarios

• Practical Help Desk Professional (PHDP)
• CyberSecurity ( In Progress, Expected 01/2025)