Layla Martin
Waukee,Iowa
Summary
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Overview
2
2
years of professional experience
Work History
Cashier
Burlington
West Des Moines, Iowa
05.2022 - 09.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Ensured compliance with all safety regulations within the store environment.
- Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
- Answered customer questions and provided store information.
- Answered phone calls to assist customers with questions and orders.
Barista
Caribou Coffee
Clive, Iowa
09.2022 - 05.2024
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
Education
High School Diploma -
Acellus Online Homeschool
05-2024
Skills
- Customer Assistance
- Drawer balancing
- Customer Service
- Product Recommendations
- Cash Handling
- POS Systems
- Product Knowledge
Timeline
Barista
Caribou Coffee
09.2022 - 05.2024
Cashier
Burlington
05.2022 - 09.2024
High School Diploma -
Acellus Online Homeschool