Summary
Overview
Work History
Education
Skills
Certification
Languages
Schedule
Timeline
Generic

Layla Michael

Nacogdoches,TX

Summary

Dedicated crew member with proven skills in delivering exceptional customer service, maintaining cleanliness, and enhancing guest experiences. Committed to creating welcoming environments and ensuring customer satisfaction.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Crew Member

Raising Cane's
Nacogdoches, TX
11.2024 - 03.2026
  • Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
  • Operated kitchen equipment efficiently to prepare food items according to established quality standards.
  • Maintained cleanliness and organization of workstations, adhering to health and safety regulations.
  • Assisted in training new crew members on operational procedures and customer service best practices.

Hostess/Server

Sombreros
Nacogdoches, TX
08.2025 - 12.2025
  • Greeted and seated guests, ensuring a welcoming atmosphere for all patrons.
  • Managed reservation system to optimize seating efficiency during peak hours.
  • Coordinated with servers and kitchen staff to enhance guest service experience.
  • Monitored dining area to maintain cleanliness and order throughout service periods.

Cashier

Braum's Ice Cream And Dairy
Garland, TX
04.2023 - 10.2023
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Maintained cleanliness and organization of work area to ensure a welcoming environment.
  • Assisted in inventory management by restocking shelves and monitoring product levels.
  • Collaborated with team members to enhance workflow during peak hours.

Education

Political Science And Pre-law

Stephen F. Austin State University
Nacogdoches, TX
12.2028

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Cleaning and sanitizing
  • Attention to detail
  • Heavy lifting

Certification

  • Texas Food Handler Certificate, FoodServicePrep.com -

3/2026-3/2028

  • Texas Alcoholic Beverage Commission Certificate, FoodServicePrep.com -

3/2026-3/2028

Languages

English
Native or Bilingual
German
Limited Working

Schedule

Current-

Sunday, Tuesday, and Thursday- Open

Monday and Wednesday- After 3pm

Friday- After 1pm, preferably off by 9pm (Flexible)

Saturday- Open until preferably 9pm (Flexible)

Timeline

Hostess/Server

Sombreros
08.2025 - 12.2025

Crew Member

Raising Cane's
11.2024 - 03.2026

Cashier

Braum's Ice Cream And Dairy
04.2023 - 10.2023

Political Science And Pre-law

Stephen F. Austin State University