Layla Monteith
Bryson City,NC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Manager
Bar-B-Que Wagon
Bryson City, NC
10.2023 - Current
- Organized inventory and supplies to maintain optimal stock levels.
- Managed daily operations of food preparation and service at Bar-B-Que Wagon.
- Resolved customer complaints swiftly to maintain a positive dining experience.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
Medical Assistant
Mountain Ear Nose and Throat
Sylva, North Carolina
01.2023 - 10.2023
- Assisted with patient examinations and documented medical histories.
- Scheduled appointments and managed patient flow in the clinic.
- Prepared examination rooms and ensured proper sterilization of instruments.
- Collected and processed patient samples for lab testing.
- Maintained accurate patient records in electronic health systems.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Documented notes during patient visits.
Education
Certified Nursing Assistant/ Med Tech
Wisdom Health Academy
Durham, NC04-2022
High School Diploma -
Orange High School
Hillsborough06-2020
Skills
- Team leadership
- Time management
- Effective communication
- Customer service
- Adaptability
Timeline
Manager
Bar-B-Que Wagon
10.2023 - Current
Medical Assistant
Mountain Ear Nose and Throat
01.2023 - 10.2023
Certified Nursing Assistant/ Med Tech
Wisdom Health Academy
High School Diploma -
Orange High School