Summary
Overview
Work History
Education
Skills
Timeline
AccountManager

Layth Al-Hinnawi

Chicago,IL

Summary

Dynamic and results-oriented professional with proven expertise in customer service and teamwork, honed at Wendy's and Popeyes. Excelled in multitasking and organization, significantly enhancing customer satisfaction and operational efficiency. Skilled in cash handling and problem-solving, fostering a positive and productive work environment.

Professional with strong background in customer service and food preparation, equipped to excel in team-oriented environments. Skilled in maintaining high standards of cleanliness, efficiency, and safety while adapting to changing operational needs. Known for reliability, effective communication, and focus on delivering quality results.

Overview

5
5
years of professional experience

Work History

Crew Member

Wendy's
07.2022 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Crew Member

Popeyes
01.2020 - 10.2021
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Assisted other team members to achieve goals.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Promoted a positive work environment through effective communication and teamwork among staff members.

Education

High School Diploma -

William Howard High School
6530 W Bryn Mawr Ave
05-2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Problem-solving
  • Clear communication
  • Cash handling
  • Attention to detail
  • Customer engagement

Timeline

Crew Member

Wendy's
07.2022 - Current

Crew Member

Popeyes
01.2020 - 10.2021

High School Diploma -

William Howard High School
Layth Al-Hinnawi