Summary
Overview
Work History
Skills
Languages
Timeline
Generic

Lazaro Miguel Jimenez Alonso

Naples,FL

Summary

Friendly and dependable customer service professional with experience in fast-paced retail and food service environments. Skilled in assisting customers, handling cash transactions, resolving concerns, and maintaining a positive and welcoming atmosphere. Experience working with diverse customers at Publix and Dunkin’ Donuts, providing excellent service while managing multiple tasks efficiently. Strong communication, teamwork, and problem-solving abilities with a commitment to delivering outstanding customer experiences.

Professional and customer-oriented individual with experience in customer service, cash handling, and daily operations in high-volume environments. Proven ability to communicate effectively, assist customers with inquiries, manage transactions accurately, and maintain a welcoming atmosphere. Bringing strong organizational, multitasking, and interpersonal skills developed through experience at Publix and Dunkin’ Donuts. Eager to contribute to a front desk or customer service role by providing exceptional support and service.

Overview

3
3
years of professional experience

Work History

CNA

Collier Home Care
Naples, FL
02.2026 - Current
  • Assisted clients with daily living activities and personal care needs.
  • Monitored vital signs and reported changes to healthcare team.
  • Provided companionship and emotional support to enhance client well-being.

Customer Service Representative

Publix
Naples, FL
02.2024 - Current
  • Assisted customers with inquiries and resolved issues efficiently.
  • Processed transactions accurately using point-of-sale systems.
  • Maintained a clean and organized store environment for customer satisfaction.

Barista

Dunkin' Donuts
Naples, FL
06.2023 - Current
  • Prepared and served a variety of beverages and food items.
  • Maintained cleanliness and organization of workstations and customer areas.
  • Operated coffee machines and equipment efficiently during peak hours.

Skills

  • Customer Service
  • Front Desk Operations
  • Cash Handling
  • Point of Sale (POS) Systems
  • Communication Skills
  • Multitasking
  • Problem Solving
  • Time Management
  • Team Collaboration
  • Conflict Resolution
  • Appointment Scheduling
  • Telephone Etiquette
  • Data Entry
  • Microsoft Office (Word, Excel, Outlook)
  • Attention to Detail
  • Organization Skills
  • Inventory Management
  • Food Safety and Sanitation
  • Professionalism
  • Bilingual (English and Spanish)

Languages

English
Professional

Timeline

CNA

Collier Home Care
02.2026 - Current

Customer Service Representative

Publix
02.2024 - Current

Barista

Dunkin' Donuts
06.2023 - Current
Lazaro Miguel Jimenez Alonso