- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Video Game Design
- Artificial Intelligence (AI) and Machine Learning
- Video Gaming
- Robotics
- Watching Movies and TV Shows
- Avid Reader
- Getting involved in local advocacy groups to promote positive change in the community
- Music
- I participate in low-impact exercises to strengthen core muscles
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Acting and Theater
- Historical Exploration
- Advocacy Campaigns
- Supporting STEM education initiatives and mentorship programs
LESLIE SAYLOR
Shelbyville,TN
Summary
Dynamic sales professional with experience at Goodwill Industries, recognized for building strong customer relationships and driving revenue through effective communication. Proven reliability and punctuality, complemented by complex problem-solving skills. Adept at managing transactions with precision and maintaining high standards of service in fast-paced environments.
Overview
19
19
years of professional experience
Work History
Sales Associate
Goodwill Industries of Middle TN
Shelbyville, TN
03.2025 - Current
- Developed trusting relationships with customers by making personal connections.
- Processed credit card transactions quickly and securely.
- Maintained knowledge of sales and promotions, return policies and security practices.
Service Desk
Planet Fitness
Shelbyville, TN
10.2025 - 01.2026
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Improved service desk efficiency by streamlining ticketing processes and optimizing workflow.
- Developed detailed documentation for IT service desk procedures, enabling faster onboarding of new team members.
- Monitored service desk performance metrics, identifying opportunities for process improvement initiatives.
Key Holder
GameStop
Shelbyville, TN
06.2025 - 10.2025
- Managed daily store operations, ensuring efficient workflow and customer satisfaction.
- Trained and mentored new employees on sales techniques and store policies.
- Oversaw inventory management, including stock replenishment and organization.
- Implemented visual merchandising standards to enhance product presentation and sales.
Sales Associate
Sherwin Williams Co
Shelbyville, TN
11.2010 - 01.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Helped customers locate products and checked store system for merchandise at other sites
- Prepared merchandise for sales floor by pricing or tagging
- Rotated stock and restocked shelves to maintain product availability and store appearance
Gym Receptionist
Olympus Gym
Shelbyville, TN
09.2014 - 04.2015
- Kept front desk and lobby clean, clutter-free and orderly to present attractive atmosphere
- Checked members into gym by scanning badges
- Monitored check-ins to identify delinquent accounts and collect payments
- Directed guests and appointments to fitness consultants to increase membership enrollments
- Delivered gracious telephone service by answering calls knowledgeably and providing accurate information
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers
- Maintained close contact with customers to provide updates on issues or service requests
- Drove revenue by communicating and demonstrating benefits of products and special promotions to customers
- Referred unresolved customer issues to management for further investigation
- Resolved customer problems and complaints
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices
- Handled assignments independently with good judgement and critical thinking skills
ICQA Warehouse Associate
Amazon
Murfreesboro, TN
08.2012 - 11.2012
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies
- Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations
- Conducted regular inspections and audits to check quality and verify inventory levels
Cashier
Walmart
Shelbyville, TN
12.2006 - 02.2008
- Greeted customers entering store and responded promptly to customer needs
- Built relationships with customers to encourage repeat business
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Worked flexible schedule and extra shifts to meet business needs
Education
Bachelor of Arts - Mathematics
Southern New Hampshire University
Manchester, NH09.2022
Master of Science - Mathematics
University of North Alabama
Florence, Alabama, AL04-2030
Skills
- Listening skills
- Reliable and Punctual
- Complex problem-solving
- Meeting Deadlines
Interests
Timeline
Service Desk
Planet Fitness
10.2025 - 01.2026
Key Holder
GameStop
06.2025 - 10.2025
Sales Associate
Goodwill Industries of Middle TN
03.2025 - Current
Gym Receptionist
Olympus Gym
09.2014 - 04.2015
ICQA Warehouse Associate
Amazon
08.2012 - 11.2012
Sales Associate
Sherwin Williams Co
11.2010 - 01.2017
Cashier
Walmart
12.2006 - 02.2008
Bachelor of Arts - Mathematics
Southern New Hampshire University
Master of Science - Mathematics
University of North Alabama
References
References available upon request.