Leanna Frazier
Detroit,MI
Summary
Seasoned Cashier Team Lead with a proven track record with showcasing exceptional customer service and team leadership skills. Expert in POS systems and adept at fostering positive customer experiences, significantly enhancing customer satisfaction. Demonstrates adaptability and a positive attitude, excelling in fast-paced retail environments.
Overview
2
2
years of professional experience
Work History
Cashier Team Lead
Wendy's
Dearborn, MI
02.2024 - 07.2024
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Processed both cash and card purchases and returns.
- Helped customers complete purchases, locate items, and join reward programs.
- Quickly and accurately counted drawers at start and end of each shift.
Home Care Provider
Debra Frazier
Southfield, MI
12.2023 - 06.2024
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
Cashier Team Lead
Rainbow Shops
Detroit, MI
10.2023 - 01.2024
- Processed both cash and card purchases and returns.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Helped customers complete purchases, locate items, and join reward programs.
- Quickly and accurately counted drawers at start and end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers by answering questions and fulfilling requests.
Cashier
Burger King
Dearborn, MI
10.2022 - 01.2023
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
Diploma -
Mumford High School
Detroit, MI06.2023
Skills
- Cashier training
- Team Leadership
- Online Order Picking
- Adaptability and Dependability
- POS System
- Customer Service
- Positive Attitude
- Retail Merchandising
- Money Handling
- Merchandise Stocking
- Cash Handling
- Patient Care
- Meal Preparation
- Housekeeping
- Compassionate Caregiving
- Housekeeping tasks
- Basic Housekeeping
Timeline
Cashier Team Lead
Wendy's
02.2024 - 07.2024
Home Care Provider
Debra Frazier
12.2023 - 06.2024
Cashier Team Lead
Rainbow Shops
10.2023 - 01.2024
Cashier
Burger King
10.2022 - 01.2023
Diploma -
Mumford High School