Learmani Washington
Albuquerque,NM
Summary
Reliable and hard working individual who learns quickly. Highly efficient in customer service and well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
2
2
years of professional experience
Work History
Crew Member
Taco Cabana
03.2022 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
Education
High School Diploma -
Rio Grande High School
Albuquerque, NM05.2024
Skills
- Customer Service
- Problem-Solving
- Customer Engagement
- Interactive communication skills
- Flexible Schedule
- Integrity and Honesty
- Verbal and written communication
- Complex Problem-Solving
- Performance Improvement
- Telephone Etiquette
- Positive Company Representation
- Diversity awareness
- Influencing skills
- Multitasking and Organization
- Team Player
- Adaptability and Flexibility
- Collaboration and Teamwork
- Customer Relations
- Resolving Complaints
- Customer Needs Assessment
Timeline
Crew Member
Taco Cabana
03.2022 - Current
High School Diploma -
Rio Grande High School