Lee Rush
Black Diamond
Summary
Dynamic and dedicated professional with a proven track record at Avalanche Delight, excelling in customer service and problem-solving. Recognized for enhancing patron satisfaction and boosting repeat customer rates through effective communication and teamwork. Skilled in cash handling and food preparation, committed to maintaining high standards of cleanliness and organization.
Overview
7
7
years of professional experience
Work History
Crew Member
Avalanche Delight
Enumclaw, WA
05.2024 - Current
- Enhanced patron satisfaction by providing welcoming environment.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Maintained cleanliness and organization of workstations, adhering to safety standards.
- Managed inventory levels, restocking supplies as needed to support operations.
- Operated cash register and handled transactions accurately.
- Maintained cleanliness and organization of work area and equipment.
- Assisted in food preparation and ensured compliance with safety standards.
- Trained new crew members on operational procedures and customer interactions.
- Became familiar with products to answer questions and make suggestions.
- Boosted repeat customer rates by providing friendly and engaging service.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
Sandwich Artist
SUBWAY®Restaurants
Enumclaw, WA
02.2023 - 05.2023
- Crafted high-quality sandwiches by adhering to food safety standards and customer preferences.
- Streamlined sandwich assembly processes, reducing preparation time without compromising quality.
- Maintained cleanliness of workstations and ensured compliance with health regulations.
- Collaborated with team members to enhance service efficiency during peak hours.
- Managed inventory levels, ensuring fresh ingredients were available for daily operations.
- Greeted guests, promoted specials, and took orders.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
Babysitter
Self Employed
02.2019 - Current
- Provided attentive care and supervision for children in home environment.
- Red Cross certified
- Communicated effectively with parents regarding children's progress and daily activities.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
Education
High School Diploma -
Enumclaw High School
Enumclaw, WAAssociate of Arts -
Green River College
Auburn, WA01-2027
Skills
- Customer service
- Multitasking and organization
- Problem-solving
- Clear communication
- Customer engagement
- Flexible schedule
- Food preparation
- Cash handling
- Store opening and closing
- Telephone etiquette
- Diversity awareness
- Willingness to learn
- Collaboration and teamwork
- Cleaning and sanitizing
Timeline
Crew Member
Avalanche Delight
05.2024 - Current
Sandwich Artist
SUBWAY®Restaurants
02.2023 - 05.2023
Babysitter
Self Employed
02.2019 - Current
High School Diploma -
Enumclaw High School
Associate of Arts -
Green River College